Banking Customer Service Agent

Hace 2 días

Valencia, Comunidad Valenciana, España Cross Border Talents Jornada completa 17.000 € - 18.000 € Por obra

An Aranese-speaking Banking Customer Service Agent is needed for a team based in Valencia, Spain.

You will support banking customers with accuracy, discretion and a friendly approach.

You will be supporting a well-known company in the banking sector.

Key Responsibilities:

  • Answer customer questions about accounts, cards and payments
  • Resolve issues accurately and in line with procedures
  • Protect customer data at every step
  • Guide customers through digital banking services

Requirements:

  • Fluent Aranese, written and spoken
  • Spanish at upper-intermediate (B2) level or above
  • High school education (Bachillerato) or equivalent; banking customer service experience is valued
  • The selection includes a short video and a written test in the required language
  • Clear, professional communication, written and spoken
  • Organised and able to handle several cases at once

Working Conditions:

  • Work model: On-Site
  • Schedule: Morning - 08:00-16:00
  • Paid training: 25 days
  • Start date: 2 November 2026
  • Full-time contract

Salary & Benefits:

  • Salary: €1,409.98 gross per month, plus a €129.27 gross monthly language allowance
  • Sunday shifts paid an extra €1.92 gross per hour
  • 38.5 hours per week

Location:

Open to candidates already living in or near Valencia.

We work with employers across several European markets, so even if this role is not a perfect match, it is worth staying in touch.