Banking Customer Service Agent
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Key Responsibilities
- Answer customer questions about accounts, cards and payments
- Resolve issues accurately and in line with procedures
- Protect customer data at every step
- Guide customers through digital banking services
Requirements:
- Fluent Aranese, written and spoken
- Spanish at upper-intermediate (B2) level or above
- High school education (Bachillerato) or equivalent; banking customer service experience is valued
- The selection includes a short video and a written test in the required language
- Clear, professional communication, written and spoken
- Organised and able to handle several cases at once Working
Conditions:
- Work model: On-Site
- Schedule: Morning
- 08:00-16:00
- Paid training: 25 days
- Start date: 2 November 2026
- Full-time contract Salary &
Benefits:
-
Salary:
€1,409.98 gross per month, plus a €129.27 gross monthly language allowance
- Sunday shifts paid an extra €1.92 gross per hour
- 38.5 hours per week
Location:
Open to candidates already living in or near Valencia. We work with employers across several European markets, so even if this role is not a perfect match, it is worth staying in touch.
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