French customer service agent
hace 4 semanas
Bonjour, Vous êtes à la recherche d'une opportunité passionnante pour rejoindre une équipe dynamique dans le secteur des centres d'appels ? ADM Value, acteur majeur de l'externalisation avec plus de 20 ans d'expérience et 16 sites de production en France, en Espagne, au Maroc, à Madagascar, au Sénégal et à l'île Maurice, recherche des chargés de clientèle francophones. Nous avons pour mission de gérer l'ensemble de la relation client à travers de multiples canaux, qu'il s'agisse des emails, des tockets et d'opérations de back-office. Nous valorisons l'empathie, l'honnêteté, le respect mutuel, l'ouverture d'esprit et le travail d'équipe. Si ces valeurs vous correspondent et que vous maîtrisez le français, nous vous invitons à rejoindre notre équipe
Vos missions- Répondre aux tickets des clients français et leur fournir un excellent service client
- Traiter les demandes des clients par e-mail de manière professionnelle et efficace
- Résoudre les problèmes des clients avec empathie et honnêteté
- Travailler en équipe pour garantir la satisfaction des clients
- Faire preuve d'ouverture d'esprit et de respect mutuel envers les collègues et les clients
- Expérience préalable dans le service clientèle
- Excellentes compétences en communication verbale et écrite en français
- Capacité à faire preuve d'empathie envers les clients
- Capacité à travailler en équipe et à collaborer efficacement
- Ouverture d'esprit pour s'adapter à différentes situations et clients
- Programme de parrainage avec des bonus tres attractives
- Superbe bureau situé dans le quartier 22(at) à Poblenou, à seulement 400mts de la plage.
- Environnement de travail international positif (zones de de détente, terrasse, salles de café)
- Possibilités d'évolution de carrière
- Pas d'heures supplémentaires ni de travail le week-end
- Soutien et apprentissage continus
Si vous êtes passionné par le service client et recherchez une entreprise dynamique, postulez maintenant pour devenir un agent de service client en français chez ADM Value
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