Customer Representative
hace 2 semanas
ID: 149764 3 La oferta de empleo ya está archivada
Publicada: 07.11.2024. Actual hasta: 03.12.2024
Customer Representative (Dutch-speaking) - On-site SP02, MálagaSalario: a convenir
Descripción de la ofertaWij zijn op zoek naar Nederlandstalige Customer Service Advisors voor de Specsavers klantenservice in ons kantoor in Malaga Als je graag dagelijks anderen helpt, telefonisch sterk bent en handig in het gebruik van de computer als onderdeel van je werk, dan hebben wij een boeiende baan voor jou. Dit in een energieke en leuke werkomgeving, omringd door toegewijde en deskundige collega's.
In de rol van Customer Service Advisor behandel je vooral inkomende en uitgaande telefoongesprekken en daarnaast ook via Live Chat en e-mail met bestaande klanten. Je helpt de klant met vragen over bestellingen, producten en aanbiedingen en doet dit met een focus op goede service en een vriendelijke benadering, om zo de door Specsavers gestelde doelen te behalen. Een groot deel van je taken bestaat uit het ervoor zorgen dat de klant een service van wereldklasse krijgt.
- Je beantwoordt vragen en helpt eCommerce klanten via telefoon, Live Chat en e-mail met betrekking tot online bestellingen en betalingen.
- Je behandelt telefoontjes die door de winkels worden doorgeschakeld en registreert deze correct via het ticketsysteem.
- Jouw "number 1 focus" is het bieden van de beste customer service inclusief een focus op voortdurende verbetering van de klanttevredenheid.
- Je volgt de voorgeschreven procedures die voor en binnen het project zijn gecreëerd.
- Mogelijkheid om in de toekomst vragen via Social Media te behandelen.
- Teamwork, snel en adequaat communiceren via de verschillende communicatiekanalen.
- Gestelde targets bereiken.
- Je spreekt en schrijft vloeiend Nederlands en Engels en kunt een opleiding in het Engels volgen.
- Je bent punctueel.
- Je hebt ervaring met computer- en CRM systemen en bent in staat om hier gelijktijdig mee te werken.
- Je bent proactief in het ontwikkelen van je kennis van de diensten, procedures en de producten van Specsavers.
- Je bent klantvriendelijk, hebt geduld en kunt ontevreden klanten op een professionele en positieve manier verder helpen.
- Je staat open voor een constant veranderende werkomgeving.
- Volledig Spaans contract met alle voordelen en inschrijving in de Spaanse gezondheidszorg vanaf de dag dat je begint te werken.
- Mogelijkheden voor verdere professionele ontwikkeling en groei.
- Vast dienstverband vanaf dag 1.
- Betaalde opleiding.
- Betaalde vakantie (4 weken + 4 dagen / kalenderjaar).
- Een modern kantoor met een open en ruime indeling.
- Werktijden: maandag tot en met vrijdag tussen 08:00 - 18:00, zaterdag van 09:00 tot 17:00 (twee vrije weekenden per maand).
Herken je jezelf in bovenstaande beschrijving en wil je ons team komen versterken, stuur dan vandaag nog je CV op
LOCATIE: Malaga, Benalmádena
TYPE CONTRACT: voltijds
-
Customer Service Representative
hace 4 semanas
Málaga, Málaga, España Madison Technologies A tiempo completoJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Madison Express. As a key member of our sales and operations team, you will be responsible for delivering exceptional customer service and ensuring seamless operations.The RoleAs a Customer Service Representative, you will be the primary point...
-
Customer Service Representative
hace 4 semanas
Málaga, Málaga, España Ebury A tiempo completoEbury, a leading FinTech firm in the European market, is seeking an exceptional Customer Service Representative to join our team in Malaga. Our company has been recognized as one of the top 15 European Fintechs to work for by AltFi.We offer a range of innovative products including FX risk management, trade finance, currency accounts, international payments,...
-
Customer Support Representative
hace 3 semanas
Málaga, Málaga, España Sd Worx A tiempo completo**Job Title:** Customer Support Representative**About SD Worx:** At SD Worx, we are a leading European provider of Payroll & HR services with a global reach. Our mission is to turn HR into a value source for our clients and their employees.**Salary Package:*Competitive salary: €35,000 - €45,000 per annum**Job Description:We are seeking an experienced...
-
Customer Representative
hace 2 meses
Málaga, Málaga provincia, España AMSpace Recruitment Consultancy A tiempo completo**Job Title**: Customer Representative (Danish/Norwegian-speaking) **Location**: Hybrid, Malaga, Spain (OBA Malaga) **Job Type**: Full-time **Shift Details**: Monday to Thursday: 8:00 AM - 4:00 PM, Friday: 9:00 AM - 4:00 PM **Salary**: Up to €20,400 annually + Performance bonus of €2,160 yearly after month 8, with relocation...
-
Málaga, España Language Matters A tiempo completoAre you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing...
-
German Customer Service Representative
hace 4 días
Málaga, Málaga, España Head Hunt International A tiempo completoCompany OverviewHead Hunt International is a leading recruitment agency specializing in placing experienced customer service professionals with top tech companies. We are currently seeking a skilled German-speaking customer service representative to join our client's team in Athens, Greece.
-
Málaga, España Language Matters A tiempo completoAre you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing...
-
Málaga, España Language Matters A tiempo completoAre you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing...
-
Italian Customer Service Representative for JTI
hace 7 días
Málaga, Málaga, España Teleperformance Greece A tiempo completoAt Teleperformance Greece, we are seeking talented Italian-speaking individuals to join our Customer Service team. As a representative of JTI - Japan Tobacco International, you will be the primary point of contact for customer requests, utilizing phone calls, emails, and chats to provide a seamless customer experience. Your responsibilities will include...
-
Customer Service Representative
hace 4 semanas
Málaga, Málaga, España Ttec A tiempo completoAbout the RoleJob Summary: We're seeking a dedicated and customer-focused individual to join our team as a Swedish-English Travel Customer Service Representative. In this role, you'll be responsible for resolving customer inquiries and providing exceptional support to our clients.Key ResponsibilitiesAnswer incoming customer communications in a timely and...
-
Málaga, España Language Matters A tiempo completoGerman speaking Customer Service Representative Due to strong sales performance and growth, our client - a leading multinational fashion company - is looking for a German-speaking Customer Service Representative. You will be joining their multilingual team in central London and be working on a hybrid scheme.Your responsibilities will include: Being the first...
-
Málaga, España Language Matters A tiempo completoGerman speaking Customer Service RepresentativeDue to strong sales performance and growth, our client - a leading multinational fashion company - is looking for a German-speaking Customer Service Representative. You will be joining their multilingual team in central London and be working on a hybrid scheme.Your responsibilities will include:Being the first...
-
Customer Representative
hace 4 semanas
Málaga, España Cataloxy A tiempo completoCustomer Representative (Norwegian-speaking) - On-Site SP02 Publicada: 13.11.2024. Actual hasta: 28.11.2024Location: MálagaSalary: A convenirSummary Information Puesto: Customer Representative (Norwegian-speaking) - On-Site SP02Área: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa: ConcentrixDescription Experience the power of...
-
Customer Experience Representative with Hebrew
hace 4 semanas
Málaga, Málaga, España Astrea Recruitment A tiempo completoJob Summary:A talented and enthusiastic individual is sought for a challenging role as a Customer Experience Representative with Hebrew language skills. This position offers the opportunity to work in a fast-paced environment, providing exceptional customer service to clients. If you possess excellent communication skills, a strong work ethic, and a passion...
-
Customer Representative
hace 4 semanas
Málaga, España Cataloxy A tiempo completoCustomer Representative (Norwegian-speaking) - On-Site SP02 Publicada: 13.11.2024. Actual hasta: 28.11.2024 Location: MálagaSalary: A convenir Summary Information Puesto: Customer Representative (Norwegian-speaking) - On-Site SP02 Área: Staffing/Agencias de Empleo Jornada laboral: completaSexo: indiferenteEmpresa: Concentrix Description Experience the...
-
Customer Representative
hace 4 semanas
Málaga, España Cataloxy A tiempo completoCustomer Representative (Norwegian-speaking) - On-Site SP02Publicada: 13.11.2024. Actual hasta: 28.11.2024 Location: MálagaSalary: A convenirSummary InformationPuesto: Customer Representative (Norwegian-speaking) - On-Site SP02Área: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa: ConcentrixDescriptionExperience the power of a...
-
Customer Service Representative
hace 4 días
Málaga, Málaga, España Head Hunt International A tiempo completoCompany OverviewHead Hunt International is a multinational company that provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's leading tech brands.About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Athens, Greece. As a Customer Service...
-
Customer Service Representative for Travel Operations
hace 4 semanas
Málaga, Málaga, España Ttec A tiempo completoAbout the Role:Be a vital part of our dynamic customer service team as a German-English Travel Customer Service representative. As a key contributor, you will be responsible for providing exceptional customer experiences while resolving issues efficiently. This role is a fantastic opportunity to grow your career in a supportive and inclusive...
-
Customer Representative
hace 4 semanas
Málaga, España Webhelp Spain A tiempo completoCustomer Representative (Dutch-speaking) PermanenteAnswer questions and help eCommerce customers by phone and chat with relevant actions related to online orders and deliveries.Handle calls that are not answered by stores and submit customer inquiries via CRM systems.Always focus on providing good customer experiences in every customer contact, including a...
-
Customer Representative
hace 1 mes
Málaga, España Webhelp Spain A tiempo completoCustomer Representative (Dutch-speaking) Permanente - Answer questions and help eCommerce customers by phone and chat with relevant actions related to online orders and deliveries.- Handle calls that are not answered by stores and submit customer inquiries via CRM systems.- Always focus on providing good customer experiences in every customer contact,...
