Senior Key Accounts Manager Europe

hace 2 semanas

Barcelona, España Jordan martorell s.l. A tiempo completo
Senior Key Accounts Manager Europe

Location: Barcelona, Spain

Overview:

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety to deliver on their commitments.

Goal:

The primary goal of this role is to drive significant revenue growth by deepening relationships with existing key accounts across Europe. This position is integral in maintaining high levels of customer satisfaction, optimizing service delivery, and ensuring the long-term success and profitability of strategic accounts, contributing to Americold's leadership position in the industry.

Key Responsibilities:

  • Manage and strengthen relationships with key accounts to maximize customer satisfaction and drive sustained revenue growth.
  • Act as the senior point of contact for key accounts, ensuring seamless communication and fostering long-term partnerships with key decision-makers.
  • Drive cross-selling opportunities with accounts in Europe and across the global Americold organization, ensuring overall business growth.
  • Oversee all aspects of account management, including service delivery, financial management, cost control, and quality assurance to ensure smooth operations.
  • Understand and anticipate key account requirements, translating them into effective Service Level Agreements (SLAs) to ensure clear expectations and deliverables.
  • Stay informed on logistics and transport industry trends, particularly within the food sector, and leverage this knowledge to provide value-added insights to clients.
  • Lead pricing negotiations and rate reviews to balance customer needs with Americold’s commercial objectives.
  • Monitor and challenge operational practices that may impact profitability, service quality, or customer satisfaction.
  • Oversee and manage contract renewals and ensure that new business opportunities with key accounts are maximized.
  • Analyze and interpret business performance data to identify potential issues and implement solutions that enhance customer satisfaction and profitability.
  • Maintain a thorough understanding of all commercial agreements and customer charges, working closely with finance teams to ensure accurate billing and processing.
  • Safeguard the company from potential claims by proactively assessing liabilities and addressing any internal operational issues that may arise.
  • Drive continuous improvement initiatives and ensure adherence to internal processes that align with key account expectations.

Required Experience:

  • 7+ years of experience managing key accounts, with a focus on revenue growth and customer relationship management.
  • BA, BS, or MS degree is preferred.
  • Extensive knowledge of the warehouse, distribution, transport, food, and supply chain sectors.
  • Proven experience managing complex B2B relationships and delivering value through long-term partnerships.
  • Previous experience in account management or sales, with a demonstrated track record of success.
  • Proficiency in MS Office applications, including Word, Excel, and PowerPoint.

Preferred Qualifications:

  • Strong communication, interpersonal, and organizational skills with the ability to build trust and rapport with key stakeholders.
  • Ability to synthesize and communicate financial and market performance data, using it to develop and adjust account strategies.
  • Proven ability to coach, influence, and lead cross-functional teams to deliver on account goals.
  • A problem-solving mindset with a responsive, action-oriented approach to resolving customer issues.
  • Commercially focused, customer service-driven, and results-oriented.
  • Comfortable operating at both strategic and operational levels within key accounts.
  • Strong understanding of financial statements and the ability to interpret financial reports.
  • Proficiency in reading, understanding, and interpreting legal contracts.
#J-18808-Ljbffr

  • Senior Key Accounts Manager Europe Lead

    hace 2 semanas

    Barcelona, Barcelona, España Americold Logistics, Llc A tiempo completo

    About the RoleWe are seeking a Senior Key Accounts Manager Europe Lead to join our team at Americold Logistics, LLC. As a key member of our sales organization, you will be responsible for driving revenue growth by deepening relationships with existing key accounts across Europe.Key ResponsibilitiesManage and strengthen relationships with key accounts to...

  • Senior Key Accounts Manager Europe

    hace 1 mes

    Barcelona, España Americold Logistics, Llc A tiempo completo

    .Descripción Overview: Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely...

  • Senior Key Accounts Manager Europe

    hace 2 semanas

    Barcelona, España Jordan Martorell S.L. A tiempo completo

    .Senior Key Accounts Manager Europe Location: Barcelona, Spain Overview: Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the...

  • Senior Key Accounts Manager Europe

    hace 4 meses

    Barcelona, España Americold Logistics, Llc A tiempo completo

    .Senior Key Accounts Manager Europe Barcelona, Spain Overview: Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most...

  • Senior Key Accounts Manager Europe

    hace 2 semanas

    Barcelona, España Jordan Martorell S.L. A tiempo completo

    .Senior Key Accounts Manager Europe Location: Barcelona, SpainOverview:Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the...

  • Senior Key Accounts Manager Europe

    hace 2 semanas

    Barcelona, España Jordan Martorell S.L. A tiempo completo

    .Senior Key Accounts Manager EuropeLocation: Barcelona, SpainOverview:Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most...

  • Senior Key Accounts Manager Europe

    hace 3 meses

    Barcelona, España Americold Logistics, Llc A tiempo completo

    DescripciónOverview:Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on...

  • Senior Key Accounts Manager Europe

    hace 4 meses

    Barcelona, España Americold Logistics, Llc A tiempo completo

    Senior Key Accounts Manager Europe Barcelona, Spain Overview: Americold is a global provider of temperature-controlled infrastructure.We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants, and your local grocery store without spoilage.Our customers, which include some of the most respected...

  • Senior Key Accounts Manager Europe

    hace 3 meses

    Barcelona, España Americold Logistics, Llc A tiempo completo

    Descripción Overview: Americold is a global provider of temperature-controlled infrastructure.We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage.Our customers, which include some of the most respected brands in the food industry, rely on...

  • Senior Key Accounts Manager Europe

    hace 3 meses

    Barcelona, España Americold Logistics, Llc A tiempo completo

    .DescripciónOverview:Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on...

  • Senior Key Accounts Manager Europe

    hace 4 meses

    Barcelona, España Americold Logistics, Llc A tiempo completo

    Senior Key Accounts Manager EuropeBarcelona, SpainOverview: Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected...

  • Senior Key Accounts Manager Europe

    hace 2 semanas

    Barcelona, España Jordan Martorell S.L. A tiempo completo

    Senior Key Accounts Manager EuropeLocation: Barcelona, SpainOverview: Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most...

  • Senior Key Accounts Manager Europe

    hace 3 semanas

    Barcelona, España Americold Logistics, LLC A tiempo completo

    DescripciónOverview:Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on...

  • Senior Key Accounts Manager Europe

    hace 2 meses

    Barcelona, España Americold Logistics, LLC A tiempo completo

    Descripción Overview: Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely...

  • Senior Key Accounts Manager Europe

    hace 2 meses

    Barcelona, España Americold Logistics, LLC A tiempo completo

    Senior Key Accounts Manager Europe Barcelona, Spain Overview: Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most...

  • Senior Key Accounts Manager Europe

    hace 2 semanas

    Barcelona, España Jordan martorell s.l. A tiempo completo

    Senior Key Accounts Manager Europe Location: Barcelona, Spain Overview: Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the...

  • Europe Key Accounts Manager

    hace 3 semanas

    Barcelona, Barcelona, España Americold Logistics, Llc A tiempo completo

    Americold Logistics, LLC is seeking a seasoned Senior Key Accounts Manager Europe to drive revenue growth and deepen relationships with existing key accounts across the continent. As part of our global temperature-controlled infrastructure team, you will play a pivotal role in maintaining high levels of customer satisfaction, optimizing service delivery, and...

  • Senior Key Accounts Manager Europe

    hace 4 semanas

    Barcelona, España Americold Logistics, LLC A tiempo completo

    Senior Key Accounts Manager EuropeBarcelona, SpainOverview: Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected...

  • Senior Key Accounts Manager Europe

    hace 2 meses

    Barcelona, España Americold Logistics, Llc A tiempo completo

    DescripciónOverview:Americold is a global provider of temperature-controlled infrastructure.We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage.Our customers, which include some of the most respected brands in the food industry, rely on...

  • Key Accounts Director

    hace 7 días

    Barcelona, España Americold Logistics Llc A tiempo completo

    .What You'll Do Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our...