IT Service Manager

hace 1 semana


Pontevedra, España Jordan martorell s.l. A tiempo completo

IT Service Manager (h/m)

Perfil buscado:

  1. Responsable de dar soporte a las aplicaciones TIC (ERP, CRM, E-Commerce).
  2. Analizar e implantar los métodos de seguridad que correspondan.
  3. Garantizar la interoperabilidad técnica entre sistemas.
  4. Gestionar los SLAs de los servicios y negociar condiciones.
  5. Mantener actualizado el inventario de activos.
  6. Supervisar el estado de los proyectos a nivel técnico y cumplimiento de plazos y resultados.
  7. Coordinar la gestión de incidencias GLPI.

Requisitos:

  1. Formación: Grado Superior en Informática.
  2. Experiencia profesional: 3-5 años mínimo en puesto similar.
  3. Imprescindible conocimiento técnico y experiencia trabajando con SAP.
  4. Valorable positivamente que sea un perfil DevOps (contenedores, integración, scripts, API).
  5. Experiencia y conocimiento en el manejo de sistemas ERPs, CRM y e-commerce.
  6. Capacidad analítica y de organización, y coordinación del trabajo y prioridades.
  7. Inglés avanzado a nivel comprensión y conversación.
  8. Orientación al detalle y con capacidad de supervisión y control.
  9. Orientación a negocio y conocimiento de los procesos empresariales.
  10. Capacidad de gestión de soporte y de proveedores.

Ofrecemos:

  1. Empresa con producto muy interesante e innovador situada en los alrededores de Pontevedra.
  2. Oportunidades de carrera y desarrollo profesional.
  3. Flexibilidad: 2 días en remoto y 3 días en oficina.
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