AI-Driven Service

## Consultant, Business Transformation | Corporate FinanceApplyremote type: Hybridlocations: Madrid, Spaintime type: Full timeposted on: Posted Todayjob requisition id: JR260FL-TEE**Who We Are**FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational...

McKinsey & Company seeks candidates for the two-year Operations Excellence Program (OEP) in Europe. You will work on client engagements, solve problems with structured analyses, and develop capabilities through coaching and a formal curriculum. You will gain expertise in operations, manufacturing, and service operations while collaborating with colleagues...

Ingram Micro is seeking a Director, Business Systems – Service Platforms & Automation to own the full platform lifecycle for Zendesk, Gainsight, Formscape, AI bots, and automation across customer service and operations. You will define a clear AI strategy, ensure secure, scalable platforms, and align roadmaps to KPI outcomes such as MTTR and CSAT. You will...

Ingram Micro European Services in Barcelona is seeking a Director of Business Systems to own the platform lifecycle for Zendesk, Gainsight, Formscape, and AI automation. This leader will shape the strategy, partner with Support, Sales and Operations, and drive measurable improvements in KPIs while modernizing legacy systems.You will lead a multidisciplinary...

Treatwell is seeking a Director of Customer Experience to lead a multilingual, multi-market CX team, reporting to the Chief Experience Officer.¿Listo para inscribirse? Antes de hacerlo, asegúrese de leer todos los detalles pertenecientes a este trabajo en la descripción a continuación.You will set strategy, define operating models and build a scalable...

T-Systems Iberia sucht einen erfahrenen Cloud Platform Engineer, der OpenStack-Architekturen versteht und KI-gestützte Entwicklungstools sinnvoll einsetzt. Sie unterstützen die Analyse von Services, erstellen strukturierte Übergabedokumente und arbeiten eng mit DevOps-, Testing-, Security- und Architektur-Experten zusammen. Neben starken Kenntnissen in...

AWS-based cloud platform and Kubernetes infrastructure implementation and development within an international team.

Ingram Micro is seeking a Director of Business Systems – Service Platforms & AI Enablement to steer the strategy, delivery, and modernization of critical platforms including Zendesk, Gainsight, and custom AI-enabled solutions. The role partners with Support, Sales, and Operations to translate strategic goals into measurable improvements in user and...

Treatwell is seeking a Director of Customer Experience to lead a multilingual, multi-market CX team, reporting to the Chief Experience Officer. You will set strategy, define operating models and build a scalable structure that drives customer and partner satisfaction across markets. You will shape an AI-enabled support model with Product and Engineering, own...