Empleos actuales relacionados con Customer Care Specialist - Madrid - brambles
-
Customer Care Process Specialist
hace 4 días
Madrid, Madrid, España Western Union A tiempo completoCustomer Care Process Specialist - Digital BankingAbout the RoleWe are seeking a highly experienced Customer Care Process Specialist to join our team. As a Customer Care Process Specialist, you will be responsible for developing and implementing processes to enhance our customers' digital banking experience.The ideal candidate will have a strong background...
-
Customer Care Specialist German
hace 3 días
Madrid, Madrid, España TN Spain A tiempo completoSocial network you want to login/join with:Customer Care Specialist German & French, MadridClient:BramblesLocation:Madrid, SpainJob Category:OtherEU work permit required:YesJob Views:3Posted:06.03.2025Expiry Date:20.04.2025Job Description:CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million...
-
Customer Care Flexible Specialist
hace 5 días
Madrid, Madrid, España Brambles A tiempo completoCustomer Care Flexible Specialist (French & Dutch)Customer Care Flexible Specialist (French & Dutch)Apply remote type Hybrid Remote locations Madrid, Community of Madrid, Spain time type Full time posted on Posted 6 Days Ago job requisition id JR19625CHEP helps move more goods to more people, in more places than any other organization on earth via our 347...
-
Global Customer Care Specialist
hace 3 días
Madrid, Madrid, España MSX International Inc. A tiempo completoWe are looking for a highly motivated Global Customer Care Specialist to join our team at MSX International Inc.The successful candidate will have a strong understanding of the automotive industry and its processes, with the ability to communicate effectively with customers and stakeholders.Key Responsibilities:Provide global customer care and...
-
Virtual Customer Care Specialist
hace 5 días
Madrid, Madrid, España Rentokil Initial A tiempo completoJob ResponsibilitiesWe are looking for a skilled and organized individual to fill the position of Virtual Customer Care Specialist. In this role, you will be responsible for providing top-notch customer service to our clients via phone, email, and other channels.You will be required to handle customer complaints, resolve issues efficiently, and ensure that...
-
Customer Care Specialist German
hace 2 semanas
Madrid, Madrid, España Brambles A tiempo completoCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more...
-
Customer Care Specialist
hace 5 horas
Madrid, Madrid, España Qualifio SA A tiempo completoJoin our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group.About QNTM: QNTM is a European group offering an innovative suite of cutting-edge marketing technology products. Our customer service department specializes in supporting marketing activation platforms.Qualifio and Actito are the last two digital...
-
Customer Care Specialist
hace 5 horas
Madrid, Madrid, España Actito A tiempo completoBasé à Barcelone, nos bureaux comptent une vingtaine de collaborateur, dont 7 qui font partie de l'équipe dédiée au Customer Care.Nous recherchons actuellement un(e) Customer Care Specialist ayant une maitrise parfaite du français (Niveau C1-C2), ainsi qu'un niveau professionnel de l'anglais et de l'espagnol (B1-B2).L'univers des outils technologiques...
-
Customer Care Specialist
hace 4 semanas
Madrid, Madrid, España Actito A tiempo completoNous recrutons Rejoignez notre équipe en tant queCustomer Care Specialistet devenez expert(e) dans l'activation marketing au sein du groupeQNTMÀ propos de QNTM : QNTMest un groupe européen qui propose une suite innovante de produits de pointe dans le domaine des technologies marketing. Notre service client est spécialisé dans le support des plateformes...
-
Customer Care Specialist
hace 4 semanas
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find an experienced German-speaking Customer Care Specialists to work in the office in Croatia. Position: Customer Care Specialist with GermanLocation: Zagreb/ Remote, Croatia Employment type: Full-timeDUTIES AND RESPONSIBILITIES:Deliver exceptional customer service...
-
Customer Care Specialist
hace 4 semanas
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find experienced German-speaking Customer Care Specialists to work remotely in Slovenia. Position: Customer Care Specialist Location: Work from home, SloveniaEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Deliver exceptional customer service by promptly...
-
Customer Care Specialist
hace 2 semanas
Madrid, Madrid, España brambles A tiempo completoCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more...
-
Customer Care Specialist
hace 5 horas
Madrid, Madrid, España brambles A tiempo completoCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more...
-
Customer Care Specialist
hace 2 horas
Madrid, Madrid, España brambles A tiempo completoCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more...
-
Customer Care Specialist
hace 2 días
Madrid, Madrid, España Northdeco A tiempo completoUna excelente oportunidad como Customer Care Agent en una E-Commerce de muebles de diseño con un equipo joven, dinámico y multidisciplinar
-
Visual Care Specialist
hace 14 horas
Madrid, Madrid, España Getting In Limited A tiempo completoWelcome to Getting In Limited, a leading organisation in the field of optical services. We are currently seeking a skilled Visual Care Specialist to join our team in Scarborough.Job OverviewWe are looking for a highly motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences. As a Visual Care Specialist, you...
-
Customer Care Specialist with German
hace 4 semanas
Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completoIn Collaboration, We Are Hiring German-Speaking Customer Care Specialists for Remote Work in HungaryOur client, a highly-rated BPO known for its excellent employee satisfaction, is seeking experienced German-speaking Customer Care Specialists to provide top-tier support for a cooler manufacturing company. This is a full-time, remote opportunity where you'll...
-
Care Assistant
hace 4 semanas
Madrid, Madrid, España Bluebird Care A tiempo completoProviding Quality CareBluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different?We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to...
-
Customer Care Specialist with German
hace 4 semanas
Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completoIn Collaboration, We Are Seeking Remote German-Speaking Customer Care Specialists in HungaryWe're excited to partner with a highly-rated BPO company known for exceptional employee satisfaction to find Customer Care Specialists fluent in German to support a leading financial services client. This is a full-time, remote role based in Hungary, perfect for...
-
Road Logistics Customer Care
hace 4 días
Madrid, Madrid, España Kuehne + Nagel AS A tiempo completo¿Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera? ¿Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando?Tu funciónEn la actualidad, Kuehne+Nagel selecciona un/a Road Logistics Customer Care & Claims Specialist para sus oficinas ubicadas en Barcelona. En dependencia del/de...
Customer Care Specialist
hace 4 semanas
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description
We are seeking a Customer Care Flexible Specialist with strong German language skills and proficiency in other European languages. This individual will serve as the frontline support within our European Customer Service team, assisting customers across regional markets. The primary mission of this role is to ensure that customers consistently feel supported and guided in every interaction with CHEP. The Customer Care Flexible Specialist will be responsible for delivering an exceptional customer experience, actively engaging in all areas related to customer responsiveness and service throughout the entire customer journey. The ideal candidate will possess outstanding communication skills.
Major/Key Accountabilities
- Providing prompt, courteous and accurate response to all incoming requests from customers.
- Liaising and cooperating with supply chain teams, to ensure customer orders are properly prepared and delivered on time. Keeping customer informed and updated.
- Handling customer complaints, including resolution and root cause detection.
- Customer onboarding: welcoming new customers to CHEP’s main processes and business practices.
- Digital offer onboarding and support.
- Contribution to innovation: submitting and implementing ideas for improving customer experience; playing an active role in the implementation of digitalization and adoption of new technologies and product development.
- Customer experience back-up: being ready, willing and able to provide effective back-up and support to other members of CHEP’s CS European teams, as well as to the Central planning and execution team.
Qualifications
- Desirable: University Degree
Experience
- 3-5 years of business experience
Skills and Knowledge
- Great Customer Focus
- Empathy
- Strong organization and prioritization skills
- Flexibility
- Lateral thinking
- Excellent customer service and relationship building skills
- Excellent written and verbal communication skills
- Good knowledge of MS Office (Excel, Word, PowerPoint) skills
- Commitment to customer focus with strong listening and account management skills
- Self-initiator and results driven
- Detail oriented and a team player
- Experience in an environment with urgent requests and comfortable to manage those urgencies.
Languages :
- German
- Any other European languages as Italian, French and Polish would be desirable
Preferred Education
Degree and equivalent
Preferred Level of Work Experience
3 - 5 years
Remote Type
Hybrid Remote
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
#J-18808-Ljbffr