Customer Care Specialist with German

hace 4 semanas


Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

In Collaboration, We Are Seeking Remote German-Speaking Customer Care Specialists in Hungary

We're excited to partner with a highly-rated BPO company known for exceptional employee satisfaction to find Customer Care Specialists fluent in German to support a leading financial services client. This is a full-time, remote role based in Hungary, perfect for experienced customer service professionals passionate about delivering outstanding service.

Position: Customer Care Specialist (German)

Location: Hungary (Remote)
Employment Type: Full-time

Duties and Responsibilities
  • Provide Excellent Service: Promptly address customer inquiries, efficiently resolve issues, and ensure high customer satisfaction.
  • Multichannel Support: Respond accurately to inquiries through phone, email, and live chat support channels.
  • Resource Navigation: Use internal and external resources to deliver world-class service.
  • Escalate and Prioritize: Identify and escalate unresolved issues to appropriate teams, ensuring timely handling of all inquiries.
  • Call Routing Documentation: Route calls as needed and record all interactions following standard procedures.
  • Identify Trends: Spot and communicate emerging trends to enhance the customer experience.
  • Customer Experience Focus: Maintain professionalism in all interactions, meeting quality and satisfaction guidelines set by the client.
  • Collaborative Environment: Engage with team members and departments to resolve customer issues, share insights, and contribute to a positive team atmosphere.
Requirements
  • Language Proficiency: Advanced German (C1 level) with strong verbal and written communication skills.
  • Soft Skills: Excellent conversational abilities, clear pronunciation, and strong customer service aptitude.
  • Computer Skills: Proficiency in common PC applications.
  • Communication and Teamwork: Great interpersonal skills, flexibility, and reliability.
  • Credit Card Knowledge: Basic understanding of credit card services is an advantage.
What We Offer
  • Competitive Salary: Based on experience, skills, and performance.
  • Indefinite Contract: Secure, stable employment.
  • Comprehensive Benefits: Private health and life insurance.
  • Supportive Team: Join a creative, friendly, and dynamic team celebrated for its positive environment.
  • Development Opportunities: Access to guidance and resources to grow professionally.
  • Exceptional Work Culture: Join a company with stellar employee reviews and a focus on a collaborative, supportive workplace.

If you're ready to bring your skills to a company that values growth, teamwork, and customer satisfaction, this opportunity could be your next great role



  • Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, We Are Hiring German-Speaking Customer Care Specialists for Remote Work in HungaryOur client, a highly-rated BPO known for its excellent employee satisfaction, is seeking experienced German-speaking Customer Care Specialists to provide top-tier support for a cooler manufacturing company. This is a full-time, remote opportunity where you'll...


  • Madrid, Madrid, España TN Spain A tiempo completo

    Social network you want to login/join with:Customer Care Specialist German & French, MadridClient:BramblesLocation:Madrid, SpainJob Category:OtherEU work permit required:YesJob Views:3Posted:06.03.2025Expiry Date:20.04.2025Job Description:CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million...


  • Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, We Are Seeking a Remote German-Speaking Customer Care Specialist in HungaryWe are thrilled to be partnering with a highly regarded BPO company, known for exceptional employee satisfaction, to find experienced German-speaking Customer Care Specialists. In this role, you'll be part of a team dedicated to managing invoicing processes with...


  • Madrid, Madrid, España Brambles A tiempo completo

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more...

  • Customer Care Specialist

    hace 4 semanas


    Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find an experienced German-speaking Customer Care Specialists to work in the office in Croatia. Position: Customer Care Specialist with GermanLocation: Zagreb/ Remote, Croatia Employment type: Full-timeDUTIES AND RESPONSIBILITIES:Deliver exceptional customer service...


  • Madrid, Madrid, España lastminute A tiempo completo

    Customer Care Claims Specialist- German Speaking (Hybrid Working)Are you looking for a role in customer service? We are looking for someone to join the Claim department in our Customer Service department in the Madrid office. You will ensure customer complaints and standard requests are dealt with efficiently and with the right level of sensitivity. You will...


  • Madrid, Madrid, España Brambles A tiempo completo

    Customer Care Flexible Specialist (French & Dutch)Customer Care Flexible Specialist (French & Dutch)Apply remote type Hybrid Remote locations Madrid, Community of Madrid, Spain time type Full time posted on Posted 6 Days Ago job requisition id JR19625CHEP helps move more goods to more people, in more places than any other organization on earth via our 347...

  • Customer Care Specialist

    hace 4 semanas


    Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find experienced German-speaking Customer Care Specialists to work remotely in Slovenia. Position: Customer Care Specialist Location: Work from home, SloveniaEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Deliver exceptional customer service by promptly...


  • Madrid, Madrid, España Western Union A tiempo completo

    Customer Care Process Specialist - Digital BankingAbout the RoleWe are seeking a highly experienced Customer Care Process Specialist to join our team. As a Customer Care Process Specialist, you will be responsible for developing and implementing processes to enhance our customers' digital banking experience.The ideal candidate will have a strong background...


  • Madrid, Madrid, España IQVIA LLC A tiempo completo

    Job DetailsWe are looking for a highly skilled Customer Care Specialist to join our team. The successful candidate will have experience in database management and strong communication skills.The ideal candidate will be able to work effectively in a multicultural environment and possess a strong understanding of the German market.This is a great opportunity...


  • Madrid, Madrid, España Bravofly A tiempo completo

    Customer Care Claims Specialist- German Speaking (Hybrid Working)Share this job:The Companylastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan.Our mission is to lead the travel industry by leveraging...

  • Customer Care Specialist

    hace 2 semanas


    Madrid, Madrid, España brambles A tiempo completo

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more...


  • Madrid, Madrid, España brambles A tiempo completo

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more...


  • Madrid, Madrid, España brambles A tiempo completo

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more...


  • Madrid, Madrid, España MSX International Inc. A tiempo completo

    We are looking for a highly motivated Global Customer Care Specialist to join our team at MSX International Inc.The successful candidate will have a strong understanding of the automotive industry and its processes, with the ability to communicate effectively with customers and stakeholders.Key Responsibilities:Provide global customer care and...


  • Madrid, Madrid, España Qualifio SA A tiempo completo

    Join our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group.About QNTM: QNTM is a European group offering an innovative suite of cutting-edge marketing technology products. Our customer service department specializes in supporting marketing activation platforms.Qualifio and Actito are the last two digital...


  • Madrid, Madrid, España CHEP Espana SA A tiempo completo

    CHEP is a global leader in the supply chain industry, providing innovative solutions to help companies transport their goods more efficiently, safely, and with less environmental impact.Job ResponsibilitiesThe Customer Care Flexible Specialist we are looking for speaks excellent French and Dutch (or German, other European languages) and is ready to be the...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    **Overview of the Role**We are seeking a highly skilled and motivated individual to join our team as a German Customer Support Specialist. As a key member of our support team, you will be responsible for delivering exceptional customer service in both German and English languages.Key Responsibilities:Provide timely and accurate responses to customer...


  • Madrid, Madrid, España q ibérica A tiempo completo

    BRINGING FORCES TOGETHER. REALIZING DIGITALIZATION. Work with us - a leading provider in Cloud, SAP, Microsoft, and software development - and shape future-proof IT solutions for our corporate clients. Digitize the German midmarket with us as a Customer Support Specialist, Polish-Speaking LAY FOUNDATIONS. ENSURE EFFICIENCY. YOUR TASKS: Basic Troubleshooting...


  • Madrid, Madrid, España Rentokil Initial A tiempo completo

    Job ResponsibilitiesWe are looking for a skilled and organized individual to fill the position of Virtual Customer Care Specialist. In this role, you will be responsible for providing top-notch customer service to our clients via phone, email, and other channels.You will be required to handle customer complaints, resolve issues efficiently, and ensure that...