Road Logistics Customer Care

hace 4 semanas


Madrid, Madrid, España Kuehne + Nagel AS A tiempo completo

¿Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera? ¿Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando?

Tu función

En la actualidad, Kuehne+Nagel selecciona un/a Road Logistics Customer Care & Claims Specialist para sus oficinas ubicadas en Barcelona. En dependencia del/de la Responsable de Tráfico Terrestre, te encargarás de la tramitación de siniestros y resolución de incidencias, manteniendo en todo momento una interlocución fluida, tanto con clientes, como con proveedores y compañeros/as.

Tus responsabilidades
  • Gestión de tramitación de siniestros.
  • Seguimiento de mercancías, así como resolver cualquier incidencia que pudiera haberse producido.
  • Colaboración con el área de Ventas para el desarrollo de esenegocio.
  • Participación en proyectos propios del departamento, relacionados con la optimización de los procesos operativos.
  • Interlocución con otros departamentos, oficinas, proveedores y clientes.
  • Asumir y promover los programas de la Compañía en materia de Compliance y de Confidencialidad de Datos para todo lo concerniente a la posición de Road Logistics Customer Care & Claims Specialist.
Tus habilidades y experiencias
  • Estudios académicos vinculados a la Logística o Comercio Internacional.
  • Experiencia mínima de 2 años en funciones operativas de tráfico terrestre de mercancías.
  • Inglés fluido.
  • Vocación por el sector del comercio internacional.
  • Dominio de las herramientas ofimáticas.
Por qué deberías unirte a nosotros

Desarrolla tu carrera profesional en una Compañía líder y referente mundial en el sector de la Logística y el Comercio Internacional. Trabaja con nosotros en unas condiciones óptimas y ajustadas a tu nivel profesional.

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