Road Logistics Customer Care
hace 4 semanas
¿Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera? ¿Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando?
Tu funciónEn la actualidad, Kuehne+Nagel selecciona un/a Road Logistics Customer Care & Claims Specialist para sus oficinas ubicadas en Barcelona. En dependencia del/de la Responsable de Tráfico Terrestre, te encargarás de la tramitación de siniestros y resolución de incidencias, manteniendo en todo momento una interlocución fluida, tanto con clientes, como con proveedores y compañeros/as.
Tus responsabilidades- Gestión de tramitación de siniestros.
- Seguimiento de mercancías, así como resolver cualquier incidencia que pudiera haberse producido.
- Colaboración con el área de Ventas para el desarrollo de esenegocio.
- Participación en proyectos propios del departamento, relacionados con la optimización de los procesos operativos.
- Interlocución con otros departamentos, oficinas, proveedores y clientes.
- Asumir y promover los programas de la Compañía en materia de Compliance y de Confidencialidad de Datos para todo lo concerniente a la posición de Road Logistics Customer Care & Claims Specialist.
- Estudios académicos vinculados a la Logística o Comercio Internacional.
- Experiencia mínima de 2 años en funciones operativas de tráfico terrestre de mercancías.
- Inglés fluido.
- Vocación por el sector del comercio internacional.
- Dominio de las herramientas ofimáticas.
Desarrolla tu carrera profesional en una Compañía líder y referente mundial en el sector de la Logística y el Comercio Internacional. Trabaja con nosotros en unas condiciones óptimas y ajustadas a tu nivel profesional.
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