Head of Account Management –
hace 4 días
Social network you want to login/join with: Head of Account Management - (Hybrid), Barcelonacol-narrow-left Client:eDreams ODIGEO Location:Barcelona, Spain Job Category:Other - EU work permit required:Yes col-narrow-right Job Reference:162272450512001433632460 Job Views:1 Posted:23.07.2025 Expiry Date:06.09.2025 col-wide Job Description:As you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us We’re seeking an experienced Head of Account Management to join our Accommodation team in Barcelona to oversee the strategic direction and management of the account management team, ensuring the retention and growth of key hotel accounts to achieve our main metrics. If you’re ready to soar, we’re ready to take you there. Why eDreams ODIGEO Join the world’s leading travel subscription platform and one of the largest e-commerce businesses in Europe. Millions of customers every year across 44 markets - 5 brands - 7M members in Prime. More than 100 million searches per day, up to 6 billion daily AI predictions. Over 1,600 employees from more than 60 nationalities. 99% permanent contracts, with an average age of 36. We’re revolutionizing travel booking through consumer insight, innovative technology, market leadership, and Prime, the world’s first travel subscription program. What you will do The Role’s Key Responsibilities and Tasks Develop account management strategies to maintain strong relationships with key hotel partners and maximize business opportunities. Monitor performance by region, analyze trends, and identify areas for improvement or expansion. Define and track performance metrics to ensure team accountability and continuous improvement. Lead and mentor a team of managers and specialists, ensuring high engagement. Ensure continuous training and development for the team and drive commercial excellence. Provide guidance on account plans, negotiations, and participate in partner interactions. Collaborate with internal teams including Sales, Marketing, Operations, Finance, Tax, and Legal. Work with Business Development and Product teams to align strategies with business goals. Prepare reports and presentations for senior management. Represent Odigeo Connect at major hotel and tourism fairs. Monitor market trends, conduct research, and gather insights from hotel feedback. What you need to succeed Bring your perspective, speak up, and offer disruptive solutions. You should have: Proven experience in account management or sales leadership roles in the hotel industry. Strong leadership and strategic planning skills, with at least 7 years managing teams. Strong negotiation skills and ability to develop trusted relationships with hotel partners. Excellent communication and interpersonal skills. Analytical mindset and proficiency in CRM and sales reporting tools. Ability to work under pressure and manage priorities. Full English proficiency; additional European languages are a plus. What’s in it for you? The best talent deserves the best benefits We offer a competitive package including flexible benefits, performance bonuses, birthday off, discounts, relocation support, and equipment options. We support continuous learning through Coursera, workshops, and training. Internal mobility and personalized career paths are available. We prioritize your well-being with a flexible hybrid work model focused on outcomes.#J-18808-Ljbffr
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