Retail Customer Service Agent

hace 1 semana

Barcelona, España Blu Selection A tiempo completo

You love pets and want to share your knowledge with other people?
You are interested in being part of a multicultural team in a company which works alongside well-known brands?
You want to relocate to the beautiful capital of Portugal – Lisbon?
Then this could be the perfect opportunity for you to have your experience of a lifetime

Your responsibilities and impact as Retail Customer Service Agent will be:
  • Answering questions from customers regarding the products, orders, payment methods or accounts while always remaining calm and polite
  • Handling complaints in an empathetic way to solve the customers' problems
  • Preparing, maintaining and reviewing purchasing files
  • Working on continuous improvement for client satisfaction
Skills, qualifications and interests you need to succeed in this role:
  • You are a native French speaker with good English skills (this is a must)
  • Experience in this industry is a plus but not required
  • You are excited to face a new challenge such as leaving your home country and settling down somewhere new
  • You love travelling, meeting people from different countries and getting to know their culture
  • You want to work in a great team with people from all over Europe
  • You are motivated, reliable and adaptable to various situations
  • Your communication skills are flawless
  • You are willing to learn, develop and acquire new skills
  • You are dynamic and self-motivated?
What’s in it for you?
  • 6-month temporary contract
  • Working hours: Monday to Friday, rotating shifts 8am to 5:30pm
  • A package in line with the market: 890€ gross / month x 14 months + 100€ / month language bonus + up to 60€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
  • If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 4 months within the company + 4 months of accommodation in shared flat provided by the company (rental fee to pay)
  • Opportunity to be part of a challenging and fast-paced environment
  • Possibility to collaborate with some of the biggest brands in the industry
  • A multicultural and international environment
  • Fully paid training, professional development and career evolution
#J-18808-Ljbffr

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