Service management advisor with german
hace 1 semana
With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Local Service Transition Consultant
Lead local workshops: ensure clients understand in scope of services as per global contract, service delivery model and systems landscape
Define and maintain local Project Plan (MS Project and Smartsheet) and RAID log. Onboard Business As Usual operational team in the project
Prepare Payroll Calendar and Trusted Source List
Implement Local Service delivery tools (case management tool, call centre, SLA reporting tool, etc).
Coordinate and lead client and BAU Operations trainings to ensure readiness for go live
Coordinate and lead testing phases to ensure all in scope systems are working and integrated as expected and configured according to the specifications agreed in the contract.
Identify and communicate project risks.
Monitor delivery of the transition within agreed scope, quality, time, and budget
Main goal: successful transition from Project to BAU services for client and
At least 3 years in HR/Payroll outsourcing - implementing or operating
Fluent English, and Dutch or German required
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.
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