Customer Support Specialist with Dutch

hace 2 semanas

Valencia, España Wibit A tiempo completo

Join one of the biggest telecom brands in the Netherlands—now expanding with a people-first mission. With over 8 million users, this no-nonsense company delivers fast mobile, internet, and TV services with a human touch. In sunny Valencia, become the friendly voice of a brand that’s all about making tech simple and connections real.📍 Location: Valencia, Spain 🏠 Work Model: On-site 📄 Employment Type: Full-time 🌍 Industry: Telecommunications 🗣 Languages: Dutch (C2), English (B2 or higher) 💶 Compensation: Competitive salary + relocation support + benefitsAs a Customer Support Specialist, you’ll help customers navigate their digital world—no scripts, no robotic replies, just real impact. You’ll be part of a growing, high-performance team that values sharp minds and social hearts. 🌞💬✨ What you’ll do: 📞 Be the go-to expert for customer questions via phone, chat, or email 💡 Guide users through solutions with patience, empathy, and clarity 🛠 Spot issues and solve them—or escalate when needed 🎙 Represent the brand’s tone: friendly, human, and efficient 🗂 Keep customer records accurate and up-to-date 🤝 Collaborate with other teams to improve support processes✅ What we’re looking for: 🗣 Native-level Dutch speaker (C2); other languages are a plus 📞 Previous customer service experience is a bonus 💬 Excellent communication and problem-solving skills 🤗 Empathy and people-first mindset 🧠 Fast learner with a passion for tech 🇪🇸 Willing to relocate and available to start in September, October, or November 2025🎁 What you’ll get: ✈️ Relocation support, including help with Spanish paperwork 🌞 The adventure of your life in sunny Valencia 🏋️‍♀️ Daily healthy meals, boot camps, and team activities 📚 Free Spanish classes 🌍 A multicultural, international team culture 📈 Professional and personal development opportunities 🧘 Access to mental health support and private Spanish health insuranceReady to live and work by the Mediterranean? Apply now and start your Valencia chapter 🌊🇪🇸#DutchJobs #CustomerSupport #ValenciaJobs #WorkAbroad #TelecomJobs #TechCareers #RelocateToSpain #CustomerServiceJobs #DutchInSpain

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