Customer Service Digital Intern
hace 3 semanas
Havaianas is bringing joy to your feet since 1962, was born and raised in Brazil, to spread to the world the spontaneous Brazilian lifeway. Havaianas came to offer innovative and high quality products, through the color, joy and comfortable and sophisticated lifestyle
We're looking for a Customer Service Intern to join Havaianas Digital Team in Madrid, in our HQ Office.
Purpose:
Ensure daily activity of Contact Center team is performed with efficiency and agility. Daily tasks are done within the relevant timings and information available for the correct functioning of the Contact Center team.
Key responsibilities:
Daily communication with Contact Center team to grant daily doubts are resolved efficiently.Response of escalated cases focused in answering them in a timely manner and spot improvements areas.Ensure all teams within Alpargatas organization give accurate responses within the agreed timings.Daily execution of reports related to suppliers and systems performances to anticipate corrective measurements and proactively contact our customers.Feeding and maintenance of Knowledge Base with new articles, processes and procedures along with archiving of old documentation not relevant for the Contact Center team.Processes improvement focused in ease Customer Journey.Monitoring of SLAs and KPIs.SAP Quality audits to ensure alignment with Alpargatas standards for service and brand knowledge and communication.Support Customer Service Manager in other key duties relative to Contact Center and other back office tasks related to Customer Service department.Skills:Bachelor's Degree in Administration or similar.High level of English.SAP/SBO, EDI knowledge is a plus.Control of Excel and reporting mindset and analytical skills are requested.Talents:Organizational skillsMultitaskFlexibleMethodicalAccustomed to work towards deadlinesCapacity to adapt to changesTeam playerPro-active attitudeEffectiveness (pragmatic)-
Customer Service Intern
hace 7 días
Madrid, Madrid, España General Mills A tiempo completoGreat things are happening in the Europe and Australia (EUAU) region.Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand.We are energized by over 150 years of bringing people together with the food they love.With beloved brands...
-
Customer Service Intern
hace 7 días
Madrid, Madrid, España Abbott Laboratories A tiempo completoBajo la supervisión y esponsorización del Customer Service Manager, las principales funciones de este rol serán:Dentro del equipo de Customer Service de Iberia (España y Portugal). Ir formándose y aprendiendo para ayudar en la gestión diaria de las responsabilidades básicas de Customer Service, encaminadas a proveer a nuestros interlocutores y...
-
Customer Service Intern
hace 7 días
Madrid, Madrid, España General Mills A tiempo completoGreat things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved...
-
Customer Service Intern
hace 7 días
Madrid, Madrid, España General Mills A tiempo completo: Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved...
-
Customer Service Intern
hace 7 días
Madrid, Madrid, España General Mills A tiempo completo: Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved...
-
Customer Service Intern
hace 1 mes
Madrid, Madrid, España Abbott A tiempo completoRESPONSIBILIDADES:Bajo la supervisión y esponsorización del Customer Service Manager, las principales funciones de este rol serán:Dentro del equipo de Customer Service de Iberia (España y Portugal). Ir formándose y aprendiendo para ayudar en la gestión diaria de las responsabilidades básicas de Customer Service, encaminadas a proveer a nuestros...
-
Customer Service Intern
hace 3 semanas
Madrid, Madrid, España Abbott A tiempo completoRESPONSIBILIDADES:Bajo la supervisión y esponsorización del Customer Service Manager, las principales funciones de este rol serán:Dentro del equipo de Customer Service de Iberia (España y Portugal). Ir formándose y aprendiendo para ayudar en la gestión diaria de las responsabilidades básicas de Customer Service, encaminadas a proveer a nuestros...
-
Customer Service Intern
hace 7 días
Madrid, Madrid, España SSC Perfumes & Cosmetics A tiempo completoPosition:Are you passionate about the luxury sector? Do want to discover this world through our Customer Service department? This is your opportunityReporting to the Customer Service Manager, this internship will help you develop your career and acquire a practical experience through the participation, collaboration and support in the following functions and...
-
Inicio Inmediato Customer Service Intern
hace 7 días
Madrid, Madrid, España Abbott Laboratories A tiempo completoRESPONSIBILIDADES:Bajo la supervisión y esponsorización del Customer Service Manager, las principales funciones de este rol serán:Dentro del equipo de Customer Service de Iberia (España y Portugal). Ir formándose y aprendiendo para ayudar en la gestión diaria de las responsabilidades básicas de Customer Service, encaminadas a proveer a nuestros...
-
Customer Service
hace 7 días
Madrid, Madrid, España RAS Interim A tiempo completoCUSTOMER SERVICE:Eleva la Excelencia y Contribuye a una Experiência Inigualable:En RAS STAFFING, especialistas en unir talentos excepcionales con empresas de primer nível, estamos en búsqueda de un/a CUSTOMER SERVICE para incorporarse a un equipo dedicado a proporcionar una experiência de cliente de calidad superior, en una importante empresa ubicada en...
-
Customer Service Healthcare
hace 7 días
Madrid, Madrid, España EPOS A tiempo completoDescripción:Desde Epos Sant Boi estamos buscando un perfil de CUSTOMER SERVICE HEALTHCARE para una empresa ubicada en Sant Joan Despí que se dedica al sector médico.FUNCIONES: Gestión de préstamos cumpliendo plazos, lugar de entrega, cantidades solicitadas y comunicación con los clientes. Gestionar llamadas entrantes y consultas de Atención al...
-
Customer Service
hace 7 días
Madrid, Madrid, España etalentum A tiempo completode la ofertaPara importante empresa internacional y proveedor líder industrial a nível global de bandas de transporte y procesamiento, precisa incorporar para sus oficinas en el Vallès Occidental, un/a Customer Service.En dependencia de la Inside Sales Manager, sus principales tareas y responsabilidades serán:Realizar ofertas siguiendo los procesos...
-
Customer Service Support
hace 7 días
Madrid, Madrid, España Page Personnel España A tiempo completoPunto de referencia único con los clientes, aportando un valor añadido en el aumento de su satisfacción. Recepción y gestión de solicitudes tanto de Servicio externas (de cliente): reparaciones, mantenimiento de equipos y revisiones, así como de Servicio internas (de otros departamentos CZ): instalaciones/desinstalaciones (ventas, cursos, préstamos )...
-
Customer Service Associate
hace 7 días
Madrid, Madrid, España Take-Two Interactive Software Inc A tiempo completoWHO WE ARE:2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc (NASDAQ:TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K's portfolio of world-class...
-
Customer Service
hace 7 días
Madrid, Madrid, España onhunters A tiempo completoDesde onhunters estamos buscando un/a PRODUCT MANAGER para una importante compañía multinacional dentro del sector industrial, para el área de mecanizado/herramienta de corte.Ubicación: MadridRango salarial: Negociable en función de la experiência aportadaTipo de contrato: IndefinidoPOSICIÓN:Como CUSTOMER SERVICE, serás el responsable de asesorar y...
-
Customer Service Associate
hace 7 días
Madrid, Madrid, España 2K A tiempo completoWHO WE ARE: 2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K's portfolio of...
-
Customer Service
hace 7 días
Madrid, Madrid, España ING A tiempo completoAt ING we are looking for a Customer Service & Efficiency SupervisorYour role and work environment:We are looking for a talented and enthusiastic Customer Service & Efficiency Supervisor to join our COO Contact Center.You manage the performance and professional development of people in your team. You work in a customer obsession area, that means:You provide...
-
Customer Service Quality Intern
hace 7 días
Madrid, Madrid, España Eurovision Services A tiempo completoCUSTOMER SERVICES QUALITY INTERNEurovision Services (ES) is seeking a Customer Services Quality Intern for our GlobalOperations & Engineering team at our technology hub in Madrid, Spain.ABOUT THE ES GLOBAL OPERATIONS & ENGINEERING TEAMThe ES Global Operations & Engineering team is the central point of contact for all customers receiving operational services...
-
Customer Service Representative
hace 7 días
Madrid, Madrid, España Sdi Digital Group A tiempo completoRole and Responsibilities Join our team in Madrid where you'll be the first and main point of contact for our in-house customer experience. You'll manage daily operations related to customer services, as well as training centre administration and reception tasks. In this varied role you'll help prepare training documentation, manage trainee files and data,...
-
Customer Service
hace 7 días
Madrid, Madrid, España ALSTOM A tiempo completoReq ID:403002We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more...
