Customer Service

hace 1 semana


Madrid, Madrid, España RAS Interim A tiempo completo



CUSTOMER SERVICE:
Eleva la Excelencia y Contribuye a una Experiência Inigualable
:

En
RAS STAFFING, especialistas en unir talentos excepcionales con empresas de primer nível, estamos en búsqueda de un/a
CUSTOMER SERVICE para incorporarse a un equipo dedicado a proporcionar una experiência de cliente de calidad superior, en una importante empresa ubicada en la zona del
VALLÉS ORIENTAL.





¿CUÁLES SERÁN TUS RESPONSABILIDADES?
:


Como CUSTOMER SERVICE, serás la voz de la empresa, asegurando que cada interacción con el cliente sea efectiva, amable y resolutiva.


  • Gestión de pedidos y expedición de albaranes con atención a condiciones de cliente, situación de stock y plazos de entrega
  • Seguimiento de facturación.
  • Coordinación de expediciones y confirmación de entregas entre el operador logístico y transportistas.
  • Gestión de reclamaciones de clientes por diferencias en factura.
  • Logística de inventario: seguimiento de stocks e inventario en las plataformas de los operadores logísticos, movimientos de stocks y análisis de costes logísticos.
  • Coordinación con el resto de los departamentos internos para la consecución de objetivos.
  • Mantener los indicadores definidos al día, y analizar con periodicidad anual su evolución y establecer planes de acción correctora si la situación lo requiere.



¿QUÉ ESPERAMOS DE TI?
:

  • Formación Grado Medio en Administración y Gestión o Comercio y Marketing.
  • Experiência mínima de 1 año en un puesto similar.
  • Conocimientos Ofimáticos (valorable SAP).
  • Conocimiento en el área de logística y atención al cliente.
  • Idiomas: inglés
  • Vehículo propio.
Eres la persona ideal si tienes alta orientación al cliente, compromiso y excelentes habilidades de comunicación.



¿QUÉ TE OFRECEMOS?
:

  • Contrato de 1 año con empresa por sustitución por IT.
  • Horario flexible de 08:00 a 17:00h de lunes a jueves y viernes intensivo.
  • Salario según valía.
  • Beneficios sociales.
  • Incorporación dentro de una empresa multinacional, líder en su sector.


Si estás listo/a para asumir el desafío como
CUSTOMER SERVICE y quieres impulsar tu carrera en una empresa consolidada, te estamos buscando.

Envía tu CV a
RAS STAFFING y únete a nuestro compromiso de proporcionar una experiência de cliente excepcional.
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