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Business Analyst
hace 2 meses
Project Duration:
StableWork mode: Full remote. Residence and work permit in Spain is mandatory.
Location:
Madrid
Functions:
- Business Analysis and Costumer Experience design roles within technology teams focused on meeting established quality standards and industry benchmarks to ensure an exceptional user experience
- Creating detailed and thorough asis analysis and designing tobe processes in line with architecture requirements
- Recognising business requirements, analysing user stories, and managing the backlog based on product owner prioritisation
- Understand the business requirements to refine and translate them into technical requirements
- Excellent analytical, problem solving and communication skills
- Engaging with project team members and stakeholders to ensure business requirements are captured and outcomes are maximised
- Ensuring timely and consistent communication to project leads and stakeholders on progress, impacts, and changes
- Knowledge and experience of implementing business analysis & change management principles, methodologies, and toolsGrupo DigitalSomos un grupo de empresas tecnológicas, formado actualmente por unos 400 profesionales, en distintas áreas: desarrollo, sistemas, ingeniería automática, consultoría...
+3 years
Proven experience of BA & Change Management approaches, tools, and phases of a project life cycle
A deep knowledge of Agile methodology and principles, including the creation of user stories based on the readiness definition, and to remain up to date with new practices
Experience with Agile Framework.
Experience in ALM tools such as JIRA, Confluence
Experience with Contact Centre solutions:
IVRs, Voice Bots, agent desktop solutions
Strong written and verbal communication skills in English - C1
Nice to have :
Certifications:
Agile an AWS
Understanding of Financial institutions and Banking products/processes
Contrato:
Indefinido Educación mínima: Ciclo Formativo de Grado Superior Nivel profesional: Empleado
