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Customer Care Agent
hace 3 semanas
Trabajarás en una empresa proveedora de transporte privado con presencia en más de 190 países. Proporcionan sus servicios a clientes B2B (agencias de viaje y operadores de vuelos privados) para que ofrezcan sus servicios de chófers privados a sus clientes VIP.
Tareas
Como Customer Care Agent, en tu día a día:
Controlarás las solicitudes entrantes de atención al cliente. Gestionarás las reservas de chofers. Gestionarás las solicitudes de presupuestos. Supervisarás la correcta ejecución de las reservas. Ofrecerás soluciones rápidas a los requerimientos de los clientes.
Requisitos
Eres la persona que buscamos si:
Cuentas con al menos 3 años de experiencia en un puesto similar. Tienes un nivel de inglés fluido (Mínimo C1). Otros idiomas son valorables. Tienes buenas habilidades de comunicación y atención al cliente. Sabes trabajar bajo presión.
Beneficios
¿Qué ofrecemos?
Contrato indefinido desde el inicio directamente con la empresa cliente. Jornada completa. Horario de lunes a domingo rotativo con 2 días libres a la semana (2 fines de semana libres y uno de trabajo). Modelo híbrido de trabajo: 3 días de teletrabajo a la semana. Opción de ticket restaurante y ticket transporte. Salario fijo competitivo + variable. Planes de carrera y posibilidad real de crecimiento dentro de la compañía. Oficinas en Sant Cugat.
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