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Dutch or Flemish Sales Support Agent

hace 1 mes


Madrid, Madrid, España Recruit4Work S.L. A tiempo completo

Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks Bulgaria is a beautiful country to live in.

Not only can you start living in Bulgaria you can also start to work there. We can offer you a position in a people orientated, ambitious company. Want to start this new adventure in your personal and professional life? Take a look at this position
Your role


Optimally oversee the handling of food delivery requests, amplifying customer contentment and revenue by promoting additional sales and complementary items.

Tackle and resolve customer issues, grievances, and questions connected to orders, deliveries, and payments.
Work in conjunction with distribution centers and drivers to ensure swift delivery and efficiently manage handovers to pertinent departments.
Interact with clients via outbound phone calls, endorsing merchandise, customizing suggestions, and fostering customer loyalty.
Gather and put to use customer input to enhance the comprehensive customer experience and the quality of service.

Requirements

Dutch or Flemish (C2) + English (C1)
Strong communication skills (oral and written)
Good listener
Contact center experience is an asset
PC skills
Willingness to learn

Social-communicative competences:
Customer orientation
Persuasiveness
Communication
Team work

Intellectual competences:
Problem solving

Emotional competences:
Self-confidence
Positive thinking
Empathy

Task-oriented competences:
Result orientation
Sales ability
Flexibity

Our offer

Paid training
Fun, people-oriented call center
Market-based basic salary
Growth opportunities
Relocation Package

Location
Sofia (Bulgaria)

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