Dutch/Flemish Outbound Client Advisor

hace 7 días


Madrid, Madrid, España Recruit4Work S.L. A tiempo completo

Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks Bulgaria is a beautiful country to live in.

Not only can you start living in Bulgaria you can also start to work there. We can offer you a position in a people-orientated, ambitious company. Want to start this new adventure in your personal and professional life? Take a look at this position
Your role

For the second largest energy producer and energy supplier in the Belgian market, we are looking for an Outbound Client Advisor candidate.

As an Outbound Client Advisor, you will be responsible for delivering a high level of courteous and efficient customer service across multiple contact channels – phone, mail, chats & social media.

Tasks

Calling prospects via the delivered database
Active listening to understand the sales opportunities based on the needs of the client
Comparing tariffs from other suppliers
Convincing prospect to become Luminus client
Assisting with the digital contract signing
The agent goes through the contract with the client (online) & assists with the digital contract signing
Proposing/selling other products and/or services such as energy control monitors, boiler maintenance, e-mobility items.

Requirements

Diploma of Secondary Education
Contact center experience is an asset
High proficiency in Dutch/Flemish and fluent in English
PC skills (experience with working with computer systems)
Good writing skills
Customer orientation - Ability to develop and maintain strong relationships with clients
Persuasiveness – to convince others, while using clear explanations and well-formed arguments
Empathy - Understands another person's circumstances, point of view, thoughts, and feelings.
Self-confidence - Confidence in own powers and abilities.
Sales Ability
Willingness to learn
Motivation to learn and do sales

Our offer

Paid training
Fun, people-oriented call centre
Market-based basic salary
Growth opportunities
Relocation Package
Private health insurance

Location
Sofia (Bulgaria)

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