Information Technology Support Specialist

hace 4 semanas

Madrid, España Ubique Systems A tiempo completo

Requirements - Level 1 support for all hardware and software related problems including troubleshooting and resolution. Monitor and process tickets / incidents. Act as central point of contact as part of end user support. Install, configure, administrate, and monitor end user devices, such as workstations, laptops, and other mobile devices with different operating systems. Maintain, configure, install, and monitor printers including centralized management software. Perform equipment install-move-add-change operational processes as needed by the businesses. Analyze and recommend new technology, upgrades, and services for end users. Plan, purchase, inventory, and asset tagging of software, computer equipment, peripherals, including: preparation and implementation of IT relocations. Rotation of on-call schedule for after-hours support. Participate in various IT and business projects. Management and support of mobile computing devices (phones, tablets) and UMTS (contract management), where applicable. IT support for warehouse management (scanner and printers), where applicable. Responsible for telephone and network socket patch management, where applicable. Participation in the continuous improvement of existing and new helpdesk processes. Collection and administration of documentation.

  • Information Technology Support Technician

    hace 1 semana

    Madrid, España AVASO Technology Solutions A tiempo completo

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    Madrid, España AVASO Technology Solutions A tiempo completo

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  • Information Technology Support Specialist

    hace 4 semanas

    Madrid, España Ubique Systems A tiempo completo

    Requirements -Level 1 support for all hardware and software related problems including troubleshooting and resolution. Monitor and process tickets / incidents. Act as central point of contact as part of end user support. Install, configure, administrate, and monitor end user devices, such as workstations, laptops, and other mobile devices with different...

  • Information Technology Support Specialist

    hace 4 semanas

    Madrid, España Ubique Systems A tiempo completo

    Requirements - - Level 1 support for all hardware and software related problems including troubleshooting and resolution. - Monitor and process tickets / incidents. - Act as central point of contact as part of end user support. - Install, configure, administrate, and monitor end user devices, such as workstations, laptops, and other mobile devices with...

  • Information Technology Support Specialist

    hace 4 semanas

    Madrid, España Ubique Systems A tiempo completo

    Requirements - Level 1 support for all hardware and software related problems including troubleshooting and resolution. Monitor and process tickets / incidents. Act as central point of contact as part of end user support. Install, configure, administrate, and monitor end user devices, such as workstations, laptops, and other mobile devices with different...

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    hace 2 semanas

    madrid, España Sharp Brains A tiempo completo

    Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and...

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    hace 2 semanas

    Madrid, España Sharp Brains A tiempo completo

    Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and...

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    Madrid, España AVASO Technology Solutions A tiempo completo

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    Madrid, España HCLTech A tiempo completo

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