Business Analyst x 2 posts

Business Analyst x 2 posts - Fixed term - Cambridge

The Role and About the Person you are looking for:

We are looking for a two Business Analyst to join our Impact, Performance and Strategic Change team. This is an exciting opportunity to work across a wide range of Council services, helping to redesign processes, improve customer journeys and support digital transformation initiatives that make a real difference to residents and staff.

In this role, you will:

• Analyse business processes and identify opportunities for improvement.
• Lead business process reviews and customer journey mapping activities.
• Support digital transformation, service redesign and continuous improvement projects.
• Gather and analyse data to provide insights and recommendations.
• Work closely with stakeholders to understand business needs and drive change.
• Develop process maps, requirements and business cases.
• Support the implementation and testing of new systems and ways of working.
• Manage multiple projects and priorities across different service areas.

You will have:

• Experience in business analysis, service improvement or transformation.
• Strong analytical and problem-solving skills.
• Experience of process mapping, requirements gathering and stakeholder engagement.
• The ability to translate complex information into practical recommendations.
• Excellent communication and presentation skills.
• Experience supporting digital or technology-enabled change initiatives.

Why join us?  

As well as being part of a supportive team delivering meaningful work that directly impacts our communities, we offer a supportive and rewarding working environment along with a  wide range of benefits , including:  

• Excellent learning and development opportunities supported via a range of sources and methods and, where applicable, recognised through Digital Badges 
• Access to the  Local Government Pension Scheme (LGPS) and Additional Voluntary Contribution (Shared AVC) Scheme
• Agile and Flexible working options
• Generous annual leave starting at 25 days, rising to 30 days after five years’ service, plus 8 days public holidays (pro rata for part time), with the option to purchase additional leave
• Family friendly policies and Flexible Bank Holidays
• Confidential wellbeing support through our Employee Assistance Programme and Your Care wellbeing platform
• Staff reward and recognition framework, including an annual staff awards ceremony
• Professional Membership Fees paid for, dependent on role
• Salary sacrifice schemes including Cycle to Work, Gym Membership and Home & Electronics
• Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more
• Free swimming at CCC swimming pools
• Subsidy for public transport
• Relocation Assistance may be payable in approved cases
• Annually negotiated pay and award progression

Hours: This is a full-time role, for 37 hours per week.

Working Pattern: 5 days a week

Contract: Fixed Term until 30 September 2028

Salary: £43,150 - £48,739 per annum (City Pay Band 6), pro rata for part time.

Location: This is flexible – working in Cambridge on site or at one of our offices or working from home.  You will be able to balance your work location accordingly.

More Information:   

You can click on the links here to find out more information about Staff Pay and Benefits , Working for the Council , our Values & Behaviours , Equality & Diversity in Recruitment or Our People & Culture Strategy .

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