Fire Alarm Supervisor
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North London | Hybrid Working
Salary: Up to £60,000 depending on experience
Overview Our client, a well-established specialist, is seeking an experienced Fire Alarm Supervisor to oversee the delivery of installation, maintenance, and compliance programmes across a portfolio of residential properties, with a strong focus on social housing contracts.
This is an excellent opportunity for a technically strong fire alarm professional who combines hands-on expertise with proven leadership experience. The successful candidate will be responsible for managing field-based engineers, maintaining industry compliance standards, supporting client relationships, and ensuring projects are delivered efficiently, safely, and to a high standard.
Key Duties Leadership & Team Development
- Provide day-to-day support, direction, and technical guidance to a team of fire alarm engineers.
- Promote a positive working environment focused on accountability, teamwork, and continuous improvement.
- Assist with recruitment activities, inductions, training plans, and employee development.
- Conduct performance reviews and address operational or personnel issues where required.
- Mentor engineers and support the development of junior staff.
- Supervise the installation, servicing, fault-finding, and upgrading of fire detection and alarm systems.
- Review technical drawings, specifications, and project documentation.
- Carry out regular site inspections and quality audits to verify standards are being met.
- Ensure all completed works comply with current fire industry regulations and recognised standards.
- Check and approve engineer certification and associated documentation.
- Support accreditation audits and maintain compliance with third-party certification requirements.
- Deliver technical briefings, safety updates, and toolbox talks to operational teams.
- Attend meetings with clients, contractors, and stakeholders when required.
- Act as a technical point of contact for operational queries and project issues.
- Build and maintain strong working relationships across customer accounts.
- Assist in resolving service concerns and ensuring contractual obligations are met.
- Produce quotations for additional works and system modifications.
- Review variation requests and provide technical input on project changes.
- Coordinate with suppliers to ensure materials and equipment are available when needed.
- Maintain accurate records using internal management systems and reporting platforms.
- Contribute ideas and initiatives that improve efficiency, service delivery, and customer satisfaction.
- Extensive knowledge of fire detection and alarm systems.
- Previous supervisory, team leader, or management experience within the fire industry.
- A track record of successfully managing engineers against service and performance targets.
- Strong understanding of compliance, quality assurance, and industry best practice.
- Excellent organisational and planning abilities.
- Effective communication skills with both clients and technical teams.
- A proactive and solutions-focused approach.
- The ability to manage multiple priorities in a fast-paced environment.
- FIA Fire Detection & Alarm Design Theory and Regulatory Requirements qualification.
- Minimum 5 years' experience working within the fire alarm industry.
- Strong understanding of BS 5839 standards.
- Relevant electrical qualification equivalent to City & Guilds Level 3 and current wiring regulations knowledge.
- Full UK driving licence.
- NVQ Electrical Installation and AM2.
- SSSTS or SMSTS certification.
- FIA Advanced Installer.
- FIA Advanced Commissioning
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