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Sales Associate
hace 3 meses
Nuestro/a Sales Associate será responsable de proveer un excelente servicio de atención al cliente y de transmitir una fuerte imagen de marca en apariencia, presentación de producto y funcionamiento general en la tienda con el objetivo de lograr los resultados de ventas.
Inspirará a nuestros clientes con la imagen y el estilo de vida de nuestros productos.RESPONSABILIDADES CLAVE:
Atención al cliente:
- Proveer el más alto nivel de servicio al cliente tratando a todos los clientes con respeto, tacto y asegurando que tengan una experiencia inmejorable.
- Incentivar las ventas ofreciendo artículos extra y ayudando al cliente en su decisión.
- Demostrar un conocimiento profundo de todos los productos de la tienda, incluyendo los diferentes estilos, acabados y fabricación para poder comunicarlas correctamente a los clientes.
- Estar al día de las tendencias actuales y la posición de la marca dentro del mercado.
- Gestión del producto y del punto de venta:
- Aplicar los estándares de calidad en tienda, procedimientos y políticas definidas (ventas, reposición de producto, etc.)
- Asegurarse de que todos los artículos tienen el precio correcto y tienen el dispositivo de seguridad.
- Asegurarse de que todas las entregas de mercancías son comprobadas de una manera eficiente, precisa y en el tiempo estimado.
- Realizar los procesos de gestión de pedidos, stock, inventarios, devolución, traspasos, etc. siguiendo las directrices dadas por la marca.
- Asegurarse de que todas las áreas de la tienda están limpias y ordenadas en todo momento.
- Estar al tanto de posibles robos e informar de cualquier incidente al responsable directo.
- Mantener las directrices del departamento de Visual merchandising.
FORMACIÓN Y EXPERIENCIA PREVIA REQUERIDA:
- Formación mínima: ESO.
- Experiencia de al menos 3 añosen atención al cliente en venta al por menor.
- Conocimiento informático a nivel usuario (Paquete Office)
- Disponibilidad de incorporación inmediata y disponibilidad para turnos de tarde.
HABILIDADES:
- Gran orientación al cliente, yendo incluso un paso más allá por satisfacer las necesidades de nuestros clientes.
- Persona con capacidad de resolución de problemas y responsable, que dedica el tiempo requerido a completar sus tareas y cumplir sus compromisos, asegurando una buena calidad en su trabajo.
- Persona orientada y comprometida con los resultados, con una comunicación clara a 360 grados (cliente, compañeros, empresa), que sabe planificar su trabajo y realiza un seguimiento para su consecución.
OFRECEMOS:
- Contrato de interinidad de 38h/semana en turnos rotativos.
- Atractiva retribución salarial.
- Programa de bonus y comisiones.
- Staff trainings.
