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Customer Service and Sales Director
hace 2 meses
We are seeking an experienced Customer Service and Sales Director to join our team at IWG Plc. As a key member of our operations team, you will be responsible for the smooth running of our business centre while driving sales and revenue growth.
Key Responsibilities- Manage the day-to-day operations of the centre, focusing on exceptional customer service and sales growth.
- Lead and motivate a team of associates, developing their skills to deliver exceptional customer experiences.
- Promote the centre to new customers and showcase the benefits of flexible workspace.
- Develop and implement sales strategies to drive revenue growth and increase market share.
- Collaborate with the regional operations team to ensure seamless operations and achieve business objectives.
- Proven experience in customer-facing roles, preferably in the hospitality or events industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Proficient in MS Office and other basic IT packages.
In addition to a competitive salary package, you will enjoy:
- A dynamic and inspiring work environment.
- Opportunities for training and development to enhance your skills and career progression.
