Intern - Customer Success Program Management
hace 1 semana
Are you, data-driven? We at NetApp believe in the transformative power of data - to expand customer touchpoints, to foster greater innovation, and to optimize operations.
We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.
We have helped our customers build their own data fabric for a data-driven world - to simplify and integrate data management across the resources that are best for the business.
With the data fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.
Be part of a global internship program that is linked to our flagship S3 Academy graduate program. Successful interns will be considered for full-time graduate opportunities.We are looking for a passionate and data-driven self-starter for a 12 month global Customer Success program-oriented internship.
As an intern in our Customers Success Excellence / Go-to-Market Organisation, you will support the implementation of our global Customer Success Strategy with a set of tasks and projects to help measure and drive the role out of our globally unified strategy.
So, this is a great opportunity to be part of a highly dynamic, international playing field.Essential Functions
Working with reporting and data to create and monitor meaningful metrics for the entire global Customer Success organization
Further enhance current use of analytics and data for the CSMs to drive actions where they matter most
Contribute to process support materials which will enable CSMs in their day-to-day activities
Assisting the CSM Strategic Program Managers in daily business
Cooperation with different departments and international teams
Job Requirements
Comfortable with high quantities of data and tools such as Power BI and Excel
Analytical thinker, naturally curious
Project/time management, able to solve problems/meet goals.
Interest in the IT market and agile enough to adapt quickly
Strong communication skills:
ability to work in virtual teams, ability to adapt to audience needs.
Team spirit and collaborative
Your Profile
Must be a recent graduate with a relevant qualification
We will also consider students from any relevant degree discipline if they have relevant experience or evidence that they meet the required competences
You must have the unrestricted right to work in Spain for the entire duration of the internship.
Good written and verbal communication skills in English. Additional fluency in other languages is a bonus and sougft after
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