Customer Service Representative with English

hace 7 días


Terrassa, Barcelona, España Babel Profiles S.L A tiempo completo

Our Client is committed to tackling the world's most intricate filtration challenges. Through innovative solutions and cutting-edge technology, they are at the forefront of advancing filtration for a cleaner and healthier world. If you wish to join this team and make significant contributions within the organization and the communities they serve, this opportunity is for you.

Tasks
  • Process and monitor customer purchasing orders to ensure seamless transactions
  • Provide efficient service and support to assigned customers
  • Communicate delivery commitments and resolve any order discrepancies
  • Handle new customer and supplier requests, as well as manage invoicing and material returns
  • Address customer inquiries promptly while nurturing strong relationships
  • Facilitate communication between customers and internal departments
Requirements
  • Background in administration or a related field, or equivalent practical experience
  • Prior experience in administration, customer service, or logistics
  • Proficiency in MS Office suites and Outlook. Familiarity with Oracle R12, incoterms, payment terms, and CRM is advantageous
  • Excellent communication and administrative skills, quick learner, and a team player
  • Adaptable to changes, capable of multitasking, and possessing a proactive mindset
  • Ability to make timely decisions and a proactive approach
Benefits
  • Permanent contract
  • Flexible schedule
  • Hybrid working policy
  • Health and life insurance
  • Pension plan
  • Daily shuttle from Pl España (BCN) to office (Terrassa)
  • Social benefits after 1 year
  • Multicultural environment with growth opportunities
  • Step 1: Interview with our Recruiter to get to know you better
  • Step 2: Video call with client's HR
  • Step 3: Interview with the supervisor and HR Manager in their office

Babel Profiles is a boutique Recruitment Agency located in the heart of Barcelona. We collaborate with exceptional brands and assist them in discovering ideal candidates. Our approach is people-centric, fostering a close and informal relationship. We invest time in understanding our candidates, acknowledging their skills and abilities to help them find their ideal role.



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