Customer Service Representative with English

hace 1 semana


Terrassa, Barcelona, España Babel Profiles A tiempo completo

Our Client is committed to tackling the most complex filtration challenges in the world, leading the way in advancing filtration technology for a cleaner and healthier world. If you wish to join this team and make meaningful contributions within the organization and the communities they serve, here is a great opportunity.

Key Languages:

  • Native proficiency in English

Main Responsibilities:

  • Process and monitor customer orders to ensure seamless transactions
  • Provide excellent service and support to allocated customers
  • Communicate delivery commitments and resolve any order discrepancies
  • Handle new customer and supplier requests, manage invoicing, and material returns
  • Respond promptly to customer inquiries and nurture strong relationships
  • Facilitate communication between customers and internal teams

Core Skills/experience:

  • Background in administration, customer service, or logistics
  • Proficiency in MS Office and Outlook, familiarity with Oracle R12, incoterms, and CRM a plus
  • Strong communication and administrative skills, a quick learner, and a team player
  • Adaptable, multitasking, and open to change
  • Proactive mindset, with the ability to make decisions as needed

What's on offer:

  • Permanent position
  • Flexible working hours
  • Hybrid work policy
  • Health and life insurance coverage
  • Great pension plan
  • Convenient daily shuttle from Pl España to the office in Terrassa
  • Social benefits available after 1 year
  • Diverse and inclusive work environment with room for growth

Our recruitment process:

  • Step 1: Interview with our Recruiter for initial assessment
  • Step 2: Virtual meeting with client's HR team
  • Step 3: In-person interview with supervisor and HR Manager at their office


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