Customer Service Export, Temporary Contract

hace 7 días


Terrassa, Barcelona, España Donaldson A tiempo completo

Donaldson is dedicated to tackling the world's most challenging filtration issues. Together, we create innovative solutions. As a renowned leader in technology and innovation, we continuously adapt to meet the evolving filtration demands of our world. Join a collaborative and innovative culture that makes a difference, offering opportunities to learn, drive change, and contribute meaningfully at work and in communities.

We are seeking a Customer Service Export Specialist fluent in English and Italian to fill a 6-month maternity leave position. This role is based in Terrassa (Barcelona) with the option of working remotely 3 days a week following initial training.

As a Customer Service Specialist, your key responsibilities include:

  • Process, monitor, and follow-up on customers' purchasing orders
  • Deliver effective service and administrative support to customers
  • Provide delivery commitments, manage order activity, and address discrepancies
  • Handle invoice creation, corrections, and material returns
  • Address customer inquiries promptly and maintain strong customer relationships
  • Collaborate with internal departments to ensure alignment on customer activities

Required Experience and Skills:

  • Minimum of 1 year of experience in customer service, administration, or logistics
  • Proficiency in MS Office and Outlook
  • Knowledge of Oracle R12, incoterms, payment terms, and CRM is advantageous
  • Fluency in English and Italian is essential
  • Flexibility, multitasking abilities, time management skills, and adaptability to changes
  • Proactive approach, decisive decision-making, and teamwork skills

Offer Details:

  • Temporary 6-month contract (to cover maternity leave)
  • Flexible work schedule (16.30 to 18.30)
  • Based in Terrassa with shuttle service from Plaza España (Barcelona)
  • Hybrid working model (3 days remote work per week)
  • Initial 1-month on-site training
  • Competitive salary & monthly meal allowance
  • Enjoy a great office atmosphere with complimentary coffee and fruit on-site
  • Experience an international work environment


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