Customer Service Export, Temporary Contract
hace 7 días
Donaldson is dedicated to tackling the world's most challenging filtration issues. Together, we create innovative solutions. As a renowned leader in technology and innovation, we continuously adapt to meet the evolving filtration demands of our world. Join a collaborative and innovative culture that makes a difference, offering opportunities to learn, drive change, and contribute meaningfully at work and in communities.
We are seeking a Customer Service Export Specialist fluent in English and Italian to fill a 6-month maternity leave position. This role is based in Terrassa (Barcelona) with the option of working remotely 3 days a week following initial training.
As a Customer Service Specialist, your key responsibilities include:
- Process, monitor, and follow-up on customers' purchasing orders
- Deliver effective service and administrative support to customers
- Provide delivery commitments, manage order activity, and address discrepancies
- Handle invoice creation, corrections, and material returns
- Address customer inquiries promptly and maintain strong customer relationships
- Collaborate with internal departments to ensure alignment on customer activities
Required Experience and Skills:
- Minimum of 1 year of experience in customer service, administration, or logistics
- Proficiency in MS Office and Outlook
- Knowledge of Oracle R12, incoterms, payment terms, and CRM is advantageous
- Fluency in English and Italian is essential
- Flexibility, multitasking abilities, time management skills, and adaptability to changes
- Proactive approach, decisive decision-making, and teamwork skills
Offer Details:
- Temporary 6-month contract (to cover maternity leave)
- Flexible work schedule (16.30 to 18.30)
- Based in Terrassa with shuttle service from Plaza España (Barcelona)
- Hybrid working model (3 days remote work per week)
- Initial 1-month on-site training
- Competitive salary & monthly meal allowance
- Enjoy a great office atmosphere with complimentary coffee and fruit on-site
- Experience an international work environment
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