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Customer Relationship Management Specialist
hace 2 semanas
- Customer Relationship Management Specialist (CRM)
Job Title: Customer Relationship Marketing Specialist - Hubspot preferred
As a key team member, you will be responsible for optimizing and implementing our CRM campaigns and workflows, contributing to achieving our business development and customer loyalty goals, and maintaining a strong relationship with our BI team.
How will you make an impact?
Key Marketing Responsibilities
- Manage email marketing campaigns, target specific audiences, and oversee global CRM marketing performance
- Analyze campaign metrics, make improvement recommendations, and track overall performance
- Enhance Hubspot landing page performance for emails and paid media campaigns
- Develop automated email workflows to enhance nurturing processes, increase MQL conversion rates, and drive loyalty
- Leverage segmentation and database analysis to support new product go-to-market strategies
- Lead new lead generation initiatives, manage data extraction, and optimize the email strategy
- Monitor and track key metrics to assess adoption and sales impact
- Collaborate cross-functionally to align messaging with customer needs
- Act as the Hubspot expert, suggesting improvements and enhancing database quality
- What are we looking for?
- Prior B2B CRM experience, preferably with Hubspot
- Self-motivated, detail-oriented, and data-driven mindset
- Team player who thrives in a multicultural environment with a start-up culture
- Fluency in English is essential
Preferred Qualifications
- Understanding of Vacation Rental Business, Property Management Software, or Online Travel Agencies
- Proficiency in Spanish and English
- Experience with CRM or sales management tools is a plus
- Dynamic and diverse work environment with opportunities for growth
- Hybrid/remote work setup with office collaboration
- Competitive salary with bonus incentives for target achievements
- Benefits including Medical Insurance, Travel perks, and Language classes
Application Process:
Submit your linkedin profile with your application.
We promote diversity and equality in the workplace, embracing individuals from various backgrounds.
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