Customer Service Order Management Specialist

hace 2 semanas


Barcelona, Barcelona, España Cepheid A tiempo completo
At Cepheid, we are dedicated to enhancing healthcare through rapid and precise diagnostic testing. Our relentless mission pushes us each day to create innovative solutions that tackle the most challenging health issues worldwide. Our team members play a crucial role in all aspects of molecular diagnostics, from concept creation to implementing testing innovations that enhance patient outcomes in various environments. By joining us, you can have a significant and immediate impact on a global scale, within a supportive environment that promotes professional growth and advancement.Customer Service Order Management Specialist Responsibilities:
  • Process and monitor customer orders, troubleshoot delivery issues, and strive for continuous improvement in On Time Delivery
  • Handle customer complaints, investigate root causes, and implement solutions to prevent recurring issues
  • Manage invoice processing, credit notes, and resolve disputes in coordination with Accounts Receivable
  • Demonstrate dedication to resolving customer concerns, addressing order inquiries promptly, and ensuring high levels of customer satisfaction
  • Collaborate with other departments like Demand Planning, Logistics, Finance, and Tech Service to maintain strong teamwork focused on improving customer satisfaction
  • Answer phone calls, manage incoming correspondence, and redirect as necessary
Essential Job Requirements:
  • Prior experience in Order Management
  • Familiarity with ERP systems like SAP, CRM systems, and MS Office tools including Word, Excel, and Outlook
  • Fluency in French and English, plus an additional European language like Italian, Dutch, or German
Travel: Minimum 10% travel required, potentially regional and internationalWorking at Cepheid: Embracing the vision of leading the way in connected diagnostic solutions, Cepheid offers a dynamic and challenging work environment with opportunities for growth and development.About Danaher: Danaher combines science, technology, and operational capabilities to drive the real-world impact of future science and technology. With a focus on partnership and innovation, Danaher collaborates with global customers to create solutions that harness the power of science in various industries.Diversity at Danaher: At Danaher, we celebrate diversity in our workforce, workplace, and the markets we serve. Our diverse associates, customers, and shareholders bring unique perspectives and contribute to our success through their range of experiences and backgrounds.

  • Barcelona, Barcelona, España Cohen Commercial Management Llc A tiempo completo

    The Order Management Specialist will be part of the ABB EL Service Spain operations Team, reporting directly to the Service Operations Manager. This position, located in Sant Quirze, Barcelona, Spain, is responsible to provide internal and external customer support. Manage customer accounts including orders and expedites from order intake to delivery.Your...


  • Barcelona, Barcelona, España Mortgage Ledger A tiempo completo

    The Order Management Specialist will be part of the ABB EL Service Spain operations Team, reporting directly to the Service Operations Manager. This position, located in Sant Quirze, Barcelona, Spain, is responsible to provide internal and external customer support. Manage customer accounts including orders and expedites from order intake to delivery. Your...


  • Barcelona, Barcelona, España Cepheid A tiempo completo

    At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of EVERY day, as we develop scalable, ground-breaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...


  • Barcelona, Barcelona, España Danaher A tiempo completo

    Job summaryGerman speaking Order Management Specialist roleResponsible for processing customer orders, complaints, credits notes, and invoice managementDeliver enhanced customer experience and continuous improvementJob seniority: entry levelResponsibilities Process and track customer orders to delivery, problem solve delivery issues and strive for continuous...


  • Barcelona, Barcelona, España Talented International A tiempo completo

    Are you fluent in French, Italian and English and eager to join a team dedicated to enhancing your skills?Do you thrive on delivering exceptional customer service and remain resilient even when faced with challenges?Our client, a leading manufacturer based in Barcelona, is seeking a French and Italian-speaking Customer Care Order Management Specialist to...


  • Barcelona, Barcelona, España Danaher A tiempo completo

    German-speaking Order Management Specialist Barcelona, Catalonia German-speaking Order Management Specialist Barcelona Barcelona, Catalonia, ES At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the...


  • Barcelona, Barcelona, España Danaher A tiempo completo

    At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of EVERY day, as we develop scalable, ground-breaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...


  • Barcelona, Barcelona, España Danaher A tiempo completo

    At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of EVERY day, as we develop scalable, ground-breaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...


  • Barcelona, Barcelona, España Talented International A tiempo completo

    Our client, a Barcelona based healthcare manufacturing company, who develop and manufacture scalable, groundbreaking solutions to solve the world's most complex health challenges, are on the hunt for a German speaking Customer Service and Order Management specialist, to join their team ASAPYou will:Be a close Business Partner with the Sales Organizations to...


  • Barcelona, Barcelona, España O Health A tiempo completo

    Our client, a Barcelona based healthcare manufacturing company, who develop and manufacture scalable, groundbreaking solutions to solve the world's most complex health challenges, are on the hunt for a German speaking Customer Service and Order Management specialist, to join their team ASAPYou will:Be a close Business Partner with the Sales Organizations to...


  • Barcelona, Barcelona, España O Health A tiempo completo

    Our client, a Barcelona based healthcare manufacturing company, who develop and manufacture scalable, groundbreaking solutions to solve the world's most complex health challenges, are on the hunt for a German speaking Customer Service and Order Management specialist, to join their team ASAPYou will: Be a close Business Partner with the Sales Organizations to...


  • Barcelona, Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:Our client, aBarcelonabased healthcare manufacturing company, who develop and manufacture scalable, groundbreaking solutions to solve the world's most complex health challenges, are on the hunt for aGerman speaking Customer Service and Order Management specialist, to join their team ASAPYou will:Be a close Business Partner with the...


  • Barcelona, Barcelona, España Talented International A tiempo completo

    Our client, a Barcelona based healthcare manufacturing company, who develop and manufacture scalable, groundbreaking solutions to solve the world's most complex health challenges, are on the hunt for a German speaking Customer Service and Order Management specialist, to join their team ASAP. You will:Be a close Business Partner with the Sales Organizations...


  • Barcelona, Barcelona, España Donaldson Company, Inc. A tiempo completo

    Customer Service Specialist (Czech or Slovak) page is loaded Customer Service Specialist (Czech or Slovak) Apply locations Terrassa time type Full time posted on Posted 3 Days Ago job requisition id JR-20324 Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and...


  • Barcelona, Barcelona, España Talented International A tiempo completo

    Executive Search | Talent Acquisition | Leadership | EX MicrosoftCUSTOMER SERVICES SPECIALIST GERMANJoin our Client's dynamic team in Barcelona as a Customer Service Specialist fluent in German Are you passionate about providing exceptional service and fluent in both German and English? This is your opportunity to thrive in a fast paced and rewarding...


  • Barcelona, Barcelona, España Donaldson A tiempo completo

    Customer Service Specialist (Czech or Slovak) Terrassa Terrassa, Catalonia, ES Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration...


  • Barcelona, Barcelona, España Page Personnel España A tiempo completo

    Customer Service Order to cash (m/h) en Barcelona se encargará de:Registrar los pedidos que se reciben a través de los distintos canales con precisión y prontitud, atendiendo a lasnormas de la empresa para su correcta tramitación en los departamentos involucrados. Asesorar a los clientes sobre las alternativas de materiales con ruptura de stock o sobre...


  • Barcelona, Barcelona, España Donaldson Company, Inc. A tiempo completo

    Customer Service Specialist, English (Export) page is loaded Customer Service Specialist, English (Export) Apply locations Terrassa time type Full time posted on Posted 6 Days Ago job requisition id JR-20065 Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and...


  • Barcelona, Barcelona, España Cepheid A tiempo completo

    At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...

  • Customer Service

    hace 2 semanas


    Barcelona, Barcelona, España Catenon A tiempo completo

    FUNCTIONS: Responsabilities: 1. Manage customer service activities to ensure excellent service: a. Create / monitor Sales order fulfillment to ensure order accuracy and forecast alignment. b. Follow up order status, delivery, pick & pack, invoice and documentation. c. Solve issues related to orders from Order Entry to Invoice and cash collection. d. Provide...