German-speaking Customer Manager

hace 2 semanas


Madrid, Madrid, España Multilingual Jobs Worldwide A tiempo completo
German-speaking Customer Manager in Madrid

Job details:

Location
Madrid

Discipline

  • Customer Service
    Reference
36526

Contact Name
Jennifer Patzl

Job description:

  • Are you looking for an opportunity to positively impact the world while working for a rapidly growing and innovative company? Look no further_


Our clients mission is to make solar panels and batteries accessible to every European home by creating the easiest and most affordable way to go solar.

They do this by connecting consumers who want solar panels or batteries with installer companies through their marketplace. As a result, they are revolutionizing how people think about renewable energy and helping create a more sustainable future.

Job Summary:

As a Customer Manager, you will manage customer relationships and ensure customer satisfaction.

You will work closely with clients to understand their needs and provide them with solar energy solutions that meet their requirements.

You will also manage customer accounts and maintain regular communication with clients.

Key Responsibilities:

  • Be the voice of the company and the first point of contact for their customers. Answer their questions and make their day with your positive attitude.
  • Develop and maintain positive relationships with customers
  • Understand customer needs and provide them with solar energy solutions
  • Manage customer accounts and maintain regular communication with clients
  • Collaborate with operations and sales team to identify new business opportunities
  • Provide support to customers throughout the PV installation process
  • Address customer complaints and resolve issues on time
  • Ensure customer satisfaction and promote customer loyalty
  • Maintain customer records and update customer information as needed

Requirements:

  • Excellent communication and interpersonal skills
  • Proven experience as a customer manager or in a similar customerfacing role is a plus but not required
  • Strong problemsolving and decisionmaking skills
  • Ability to work independently and as part of a team in a fastpaced environment
  • Knowledge of the solar energy industry is preferred but not required
  • Fluency in German. More than one language is a plus.
  • English working proficiency required


Overall, our client is looking for a Customer Manager with strong communication and interpersonal skills, experience in a customer-facing role, and the ability to work independently in a fast-paced environment.

This is the right job if you have these qualifications and are looking for an exciting opportunity to manage customer relationships and promote customer satisfaction.


The offer:

  • The chance to be part of a success story positively impacting the planet.
  • The security of an internationally successful business
  • International Environment: The company operates in multiple countries, and they have a diverse team from all over Europe. Working in the shared service center will allow you to interact with people from different cultures and backgrounds, which can broaden your perspective and enhance your crosscultural communication skills.
  • Growth Opportunities: They value their employees' contributions and recognize hard work and dedication. They believe in investing in their employees' development.
  • Competitive Salary and Benefits
  • Relocation support
  • Work-

Life Balance:

They understand the importance of a healthy work-life balance and offer flexible work arrangements, such as working from home from time to time.


  • Dynamic Work Environment: Their shared service center is a fastpaced, dynamic environment that presents new challenges and opportunities for growth. They encourage creativity, collaboration, and innovation to drive our business forward.
  • On-TheJob Training: They offer comprehensive onthejob training that will provide the necessary skills and knowledge to succeed in your role. You will receive guidance and support from experienced colleagues who will help you grow and develop your skills.
  • Open Door Policy: the company has an opendoor policy, meaning employees are encouraged to voice their ideas, concerns, and feedback.
  • Team Building Activities: They regularly organize teambuilding activities to help our employees bond and collaborate more effectively.

_ About Multilingual Jobs Worldwide_

  • We are a leading multilingual recruitment specialist agency, connecting European talents with businesses from all over the world._
  • Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries._


  • Madrid, Madrid, España Recruitment Direct Ltd A tiempo completo

    Office based German Speaking Customer ServiceMadrid, SpainWorking from the office in Madrid.€21,000 per yearDescriptionWorking on behalf of one of Europe's leading digital banks, providing savings advice and introducing innovative banking products with high returns.Brief description of the position:Responsibilities: Customer service related to banking...


  • Madrid, Madrid, España Multilingual Jobs Worldwide A tiempo completo

    Flemish-speaking Customer Manager in MadridJob details:LocationMadridDiscipline Customer ServiceReference36504Contact NameFee LoobuyckJob description: Are you looking for an opportunity to positively impact the world while working for a rapidly growing and innovative company? Look no further_Our clients mission is to make solar panels and batteries...


  • Madrid, Madrid, España Multilingual Worldwide A tiempo completo

    Meet the client:Our client is pioneering Spain's energy transition by making clean energy solutions like solar panels, batteries, EVs, and heat pumps widely accessible. Thanks to their very impressive and recent €50m funding, they are now enhancing their unique solar subscription model, which offers solar panel installations at no initial cost. Our client...


  • Madrid, Madrid, España Multilingual Worldwide A tiempo completo

    Meet the client:Our client is pioneering Spain's energy transition by making clean energy solutions like solar panels, batteries, EVs, and heat pumps widely accessible. Thanks to their very impressive and recent €50m funding, they are now enhancing their unique solar subscription model, which offers solar panel installations at no initial cost. Our client...


  • Madrid, Madrid, España SpotON Connections A tiempo completo

    We are looking for native German and a high level of English with a high customer service profile agents for one important client in the luxury automobile sector.Responsibilities English with a high customer service profile agents for one important client in the luxury automobile sector.Requirements: Experience in highquality Customer Service support would...


  • Madrid, Madrid, España Eva Global A tiempo completo

    Join Us in Sunny Lisbon as a German -Speaking Customer Experience SpecialistAbout the Role:Hey there Are you fluent in German and passionate about providing stellar customer service? We're expanding our vibrant team in Malaga/Torremilons, Spain and we want you If you're a communication whiz and love the idea of working in a sunny, dynamic environment, this...

  • German Speaking Recruiter

    hace 2 semanas


    Madrid, Madrid, España Patrique Mercier Recruitment A tiempo completo

    Role DescriptionJoin our team as a German Speaking Recruiter, working remotely from any part of the world. In this role, you will be instrumental in identifying and placing top-tier talent within our organization. Your daily duties will include sourcing candidates using various online platforms, conducting initial interviews, and coordinating with hiring...


  • Madrid, Madrid, España Equinix A tiempo completo

    Customer Success Manager - German and English speaker Equinix is the world's digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud...


  • Madrid, Madrid, España Patrique Mercier Recruitment A tiempo completo

    Hey there! Are you fluent in German and skilled in managing accounts? Are you searching for an exciting opportunity to collaborate with a top-notch brand? Well, look no further! We're Mercedes - Madrid, and we're in need of a German-speaking Accounts Receivable specialist to join our team. The best part? You can perform this role remotely from anywhere,...


  • Madrid, Madrid, España Eva Global A tiempo completo

    Join Us in SunnyLisbonas a German -Speaking Customer Experience SpecialistAbout the Role:Hey there Are you fluent inGerman and passionate about providing stellar customer service? We're expanding our vibrant team inMalaga/Torremilons, Spainand we want you If you're a communication whiz and love the idea of working in a sunny, dynamic environment, this is...


  • Madrid, Madrid, España Babel Profiles A tiempo completo

    Do you want to be part of an innovative and dynamic technological company that's a leader in the market? Would you like to work with a team that values transparency, dedication, customer satisfaction, teamwork, and resourcefulness? Do you like the flexibility of working in a hybrid model, in Madrid? If so, we'd like to talk to youOur client is a SaaS company...


  • Madrid, Madrid, España Babel Profiles S.L A tiempo completo

    Do you want to be part of an innovative and dynamic technological company that's a leader in the market? Would you like to work with a team that values transparency, dedication, customer satisfaction, teamwork, and resourcefulness? Do you like the flexibility of working in a hybrid model, in Madrid? If so, we'd like to talk to youOur client is a SaaS company...


  • Madrid, Madrid, España Foundever España A tiempo completo

    Would you like to work for one of the most prestigious companies in the retail sector? Do you speak German?Then this interests youTasksWe are looking for a professional fluent in German for a B2B Customer Service position at a leading company in the retail sector. The main function will be merchandise control (once the merchandise leaves the factory, which...


  • Madrid, Madrid, España Amex A tiempo completo

    You Lead The Way. We've Got Your BackAt American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining...

  • Customer Service German

    hace 2 semanas


    Madrid, Madrid, España Recruit4Work S.L. A tiempo completo

    We're on the lookout for German financial services professionals to join the international team at our customer who is assembling a diverse team of investment specialists.Working hours: Full-time contract, 39 hours/week. Monday to Sunday (2 days off per week, and 2 weekends off per month). Hours from 2:00 p.m. to 10:00 p.m.TasksIn this role, you'll engage...


  • Madrid, Madrid, España International People Solutions B.V. A tiempo completo

    German speaking Sales Representative based in Barcelona or REMOTE Exceed predefined new business targets by executing the sales process with finesse.Foster genuine, trust-based relationships with clients to gain profound insights into their needs and priorities.Engage in daily outbound communications, including phone calls and emails, encompassing both warm...


  • Madrid, Madrid, España International People Solutions B.V. A tiempo completo

    German speaking Sales Representative based in Barcelona or REMOTEExceed predefined new business targets by executing the sales process with finesse.Foster genuine, trust-based relationships with clients to gain profound insights into their needs and priorities.Engage in daily outbound communications, including phone calls and emails, encompassing both warm...


  • Madrid, Madrid, España Patrique Mercier Recruitment A tiempo completo

    Hey there Are you fluent in German with a knack for handling accounts? Are you looking for an exciting opportunity to work with a world-class brand? Well, we've got just the thing for you We're Mercedes - Madrid, and we're on the hunt for a German-speaking Accounts Receivable specialist to join our ranks. And the best part? You can do this job from anywhere...


  • Madrid, Madrid, España Employer&Employee A tiempo completo

    On behalf of our Client we are looking for German language speakers for a Customer Consultant Positions in travel industry (multiple openings)Our Client - trustworthy, global and world's largest expedition company with offices around the world. Founded in 19th century, offering unforgettable and exotic experiences for travellers. Four key things about...

  • Customer Manager

    hace 2 semanas


    Madrid, Madrid, España Otovo A tiempo completo

    DetailsEuropean Operations CenterOperationsFull-timeAbout OtovoAre you seeking a chance to have a positive impact on the world by being part of a rapidly growing and innovative company? Look no further!Our goal is to make solar panels and batteries accessible to every European household by creating the simplest and most cost-effective way to adopt solar...