Office Based German Speaking Customer Service

hace 2 semanas


Madrid, Madrid, España Recruitment Direct Ltd A tiempo completo

Office based German Speaking Customer Service

Madrid, Spain

Working from the office in Madrid.

€21,000 per year

Description


Working on behalf of one of Europe's leading digital banks, providing savings advice and introducing innovative banking products with high returns.


Brief description of the position:

Responsibilities:

  • Customer service related to banking issues, account opening, access password locks, transfers, etc.
  • Offer of banking products.
  • Comply with the quality standards and sales objectives defined by the entity.

Requirements:

-
Academics._

  • Valuable studies in Business Administration, Mathematics or Law.
  • MS Office (Excel, Word, PowerPoint, Access).
  • Native level of German.
-
Skills and Competencies._

  • Customer orientation, empathy and active listening.
  • Excellent communication skills, oral and written.
  • Analytical capacity and facility to acquire new knowledge autonomously.
  • Commercial capacity, social skills and dialogue with clients, companies or groups.
  • Problem resolution.
  • Teamwork.
  • Proactive attitude.
  • Results oriented.
  • Ability to plan, organize and work under pressure.
  • Initiative, autonomy and "I can" attitude.
  • Flexibility and adaptability to changing environments and new technologies.
-
Experience_

  • Valuable (not exclusive) experience in banking.

Benefits

  • Full Time (39 hours/week), Monday to Sunday (2 days off per week, and 2 weekends off per month). Hours from 2:00 p.m. to 10:00 p.m.
  • Office based from the office in Madrid, there are no options for remote work.
  • Indefinite contract
  • Salary: €21,000 gross/year.
  • Opportunity to work with the largest service provider in the world.
  • Real possibilities of growth within the company.

Job Types:
Permanent, Full-time

Salary: 21,000.00€ per year

Application Question(s):

  • Do you live in the Madrid area?
  • This is office based, is that ok for you if successful?

Language:

  • German (required)

Work Location:
In person

Expected Start Date: 20/11/2023

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