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D&c Operations Sr. Coordinator

hace 3 meses

Madrid, Madrid, España JLL A tiempo completo
JLL supports the Whole You, personally and professionally.

We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

We're a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.

If you're looking to step up your career, JLL is the perfect professional home.

At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives.

You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL

Role Purpose

As part of the Global Design & Construction Operations team and reporting to D&C Sr.

Operations Manager, the Global D&C Operations Senior Coordinator will support Operations Global and Regional Initiatives and activities, including taking ownership of delivering key BAU activities, and global/regional focused initiatives (Operational Goals, Global Initiatives, tasks).

Manages performance of direct reports and supports relationship with key Stakeholders.


This Global D&C Operations Senior Coordinator will focus on ensuring the integration of Global Goals and BAU Initiatives in regions.

Driving digital transformation by overseeing digital initiatives, managing business intelligence (BI) processes, and coordinating data-driven decision-making processes.

Supporting regional POCs on the creation of charts, reports or templates with technology tools for Process Management, Capital Controllership or Performance functions ensuring the consistency of them across functions.

What this job involves/ Responsibilities
Global D&C Operations Senior Coordinator will deploy and coordinate the following functions:
Work closely with DART team to develop and implement digital strategies aligned with business goals and objectives. Drive analysis, definition and implementation of operational improvement processes, tools and templates for Global initiatives. Coordinate BI processes, including data collection, analysis, and reporting.

Support Global initiatives from initiation to successful implementation, in order to improve the project delivery teams, by improving delivery times, site quality and data reliability, demonstrating Customer Obsession and Insist on the Highest Standards.

Contribute by providing data analysis, continuous improvement recommendations, and project management support to new and existing global initiatives that drive positive change and increase efficiency in the delivery of a worldwide portfolio.

Facilitate clear and efficient communication channels to ensure seamless information sharing and coordination among team members worldwide, ensuring the transfer of best practices, industry knowledge, and skills within the global team.

Act as a change agent, assisting in driving adoption and acceptance of new tools, solutions, and initiatives. Communicate the benefits, provide training, address concerns, and monitor the progress of change initiatives.

Ensure that all initiatives/activities documentation is complete and accurate according to company's requirements and procedures (SOP ́s) during the different implementation phases.


Support on regional workshops:
Ensure client. Understand in scope of services as per global contract and service delivery model.

Help client understand the implementation methodology:
what are we implementing, when and how (phases and deliverables).
Coordinate with Regional Teams to implement Global tools and Solutions.
Liaison with JLL's other client account teams to gather best practice and cost benchmark data;

Global D&C Operations Senior Coordinator Technological functions:
Core data processing & oversight
- responding to requests and queries relating to new and existing data;
Global and multi-regional data reporting and analytics; maintain / improve / automate exiting reports;
Support continuous improvement initiatives and master data governance;
Undertake analysis of outputs and prepare detailed reports, both periodically and ad-hoc at regional and global level;
Gather and analyze global benchmarking data to help strategic decisions based on costs and benefits;

Development, programming, documentation, maintenance and improvement of the tools, dashboards, spreadsheets and Clarizen used by the Design and Construction team globally.

Ensure that data received is harvested and incorporated into systems, in order to drive the mechanics behind the systems for Earned Value and world class cost reporting;
Develop historic trend analysis, tools and processes for accur