Customer Care Representative
hace 2 semanas
Responsibilities
- Handle incoming inquiries via phone, email, and chat
- Assist customers with queries regarding our electronic reservation system, website, or app
- Provide tailored solutions based on customer needs
Requirements
- Located in Barcelona
- Fluent in Italian and English (additional languages are a plus)
- Excellent communication skills
- Customer-centric mindset
- Familiarity with CRM tools
- Prior experience in customer support
Benefits
- Collaborative team environment
- 6-month contract
- Flexible work setup with 2 days remote per week
- Competitive salary with bonuses
- Daily lunch vouchers
- Diverse international teams
- Inclusive workplace culture
- Lifestyle perks for various activities
- Access to Calm app
- Work-life balance support program
- Modern offices with amenities
- Fun team-building activities
TheFork values diversity and inclusivity, encouraging employees to bring their unique perspectives to drive innovation in the restaurant industry. Join us in our mission to elevate experiences and excel in our field.
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