Dutch Customer Care and Sales Specialist
hace 2 semanas
Teleperformance is a leading global company in customer experience management and contact center business process outsourcing, operating across all business sectors and continents.
At Teleperformance, we work with people, for people. We aim to inspire and motivate our employees, striving to make them proud to be part of our team through job satisfaction and a positive work environment.
Teleperformance Spain, with over 4,700 employees across 10 sites, is currently seeking highly skilled professionals.
Purpose of Role:
- Act as the brand ambassador, ensuring an exceptional customer experience from lead to successful sale completion, making a significant impact on the business.
- Focus on providing a positive customer journey through effective consultations in a target-oriented setting.
Responsibilities:
- Engage in productive consultation and sales discussions with pre-qualified leads provided by the marketing team.
- Manage pre-sales processes to deliver a satisfying experience to potential clients.
- Execute sales processes, prioritizing a positive client experience.
Requirements:
- Prior experience in pre-sales, sales, and customer service within a multi-channel environment.
- Strong communication skills (verbal and written) and proficiency in Dutch.
- High self-motivation to contribute towards company objectives.
- Customer-centric mindset, problem-solving skills, attention to detail, and focus on sales.
- Initiative and drive to collaborate on creative solutions with the team.
Offer:
- Temporary contract for 38.5 hours per week, Monday to Sunday, with shifts between 8 am and 8 pm.
- Competitive salary package.
- Employment with the world's largest contact center services provider.
- Great work environment, supportive colleagues, social activities, and personal growth opportunities.
- Dynamic and casual business setting fostering collaboration among a diverse team.
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