Dutch Customer Care and Sales Specialist

hace 2 semanas


Barcelona, Barcelona, España TELEPERFORMANCE SPAIN A tiempo completo

Teleperformance, a leading company in customer experience management and contact center outsourcing, is on the lookout for skilled professionals in Spain. If you want to be part of a dynamic team that values job satisfaction and a great work environment, then this might be the perfect opportunity for you.

Purpose of the Role:

As a brand ambassador, you will play a vital role in ensuring excellent customer satisfaction and experience throughout the sales process. Your impact on the business can be significant, as you aim to provide a positive customer experience through effective consultations in a target-driven setting.

Responsibilities:

  • Conduct advisory and sales discussions with pre-qualified leads received from the marketing team.
  • Manage pre-sales processes to ensure a positive experience for potential clients.
  • Execute sales processes with a focus on enhancing the client's experience.
Requirements:
  • Experience in sales, pre-sales, and customer service in a multi-channel environment.
  • Strong communication skills (both verbal and written).
  • Fluency in Dutch.
  • Self-motivated to achieve company targets.
  • Customer-centric mindset with problem-solving abilities.
  • Attention to detail and a focus on sales.
  • Initiative and motivation to contribute to team success.
Offer: Benefits
  • Temporary contract for 38.5 hours per week, Monday to Sunday, with shifts between 8am and 8pm.
  • Competitive salary package.
  • Opportunity to work with the world's largest contact center provider.
  • Great work environment, social activities, and room for personal development.
  • Dynamic and supportive team setting.

Skills: Customer Care, Attention To Detail, Active Listening Skills, Empathy



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