French Customer Care And Sales Specialist

hace 2 semanas


Barcelona, Barcelona, España Teleperformance A tiempo completo

Teleperformance Spain, with over 4,700 employees across 10 sites certified by Great Place to Work and named a Top Employer, is seeking a team of skilled professionals.

Purpose of the Role:

In this position, you will serve as the face of the brand, ensuring exceptional customer experiences from initial contact to successful sales closure. Your role will have a significant impact on the business, striving to deliver positive customer interactions in a goal-oriented setting.

Responsibilities:

  • Conduct knowledgeable sales consultations with pre-qualified leads
  • Receive leads from the marketing team
  • Manage pre-sales processes to provide a positive client experience
  • Execute sales processes with a focus on client satisfaction

Requirements:

  • Prior experience in pre-sales, sales, and customer service across various channels
  • Strong communication skills (verbal and written)
  • Proficiency in FRENCH
  • Self-motivated with a drive to meet company targets
  • Customer-focused with problem-solving abilities
  • Detail-oriented with a knack for sales and focus
  • Initiative and motivation to contribute creative solutions to support the team

Benefits:

  • 38.5 hours per week on temporary contract, Monday to Sunday with shifts between 8 am and 8 pm
  • Salary: €19,743 gross/year + up to €1800 gross/year in bonuses
  • Employment with the leading provider of contact center services globally
  • Great work environment, supportive colleagues, social activities, and personal growth opportunities
  • Dynamic and casual business setting with a diverse team of motivated individuals


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