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Customer Care Agent with French
hace 3 meses
Our client is an international company and a Spanish dermatology leader specializing in solutions to skin conditions and sun protection.
You would be a great fit if you have excellent communication skills, have some experience in either administrative work in an international environment or a call center, and are comfortable working with online programs such as Microsoft Office, SAP or Salesforce.
- Provide excellent customer service for customers in the French market
- Work together with the sales team to keep logistics up to date
- Build and maintain relationships with customers B2B and B2C
- Help the customers with incidents and complaints by giving creative solutions
- Stay updated on the company's products
Requirements:
- Native level of French
- Full professional level of English or Spanish
- Previous experience in customer service or in a contact center
- Problem solver and team player attitude
- Great Microsoft Office skills
- SAP skills will be a big plus
- Ability to adapt to a dynamic environment
- Thinking in solutions, have an innovative mindset
Benefits:
- Competitive Salary
- Flexible working hours between 7:30 and 20:00
- 1,5hour lunch break
- Hybrid working model
- Private health and life insurance
- 24 days of Holidays plus Semana Santa and Christmas break and a Birthday afternoon off
- Personal
