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It Onsite Technician
hace 3 meses
Provide Level 2 Deskside support at one of our clients location.24 months of IT experience (or equivalent)Ability to communicate in English (B2 or higher)Ability to think critically and work independently to troubleshoot and resolve complexGood organization skills and ability to work unsupervised and taking initiativeYour Tasks As a Hemmersbach Technician you make the end users at renowned companies happy every day thanks to your friendly and competent demeanour.
Direct customer contact with various requirements within the scope of 2nd quite neatly describe the position you would like to have:Help users with their problems and requestsAnalyse errors, maintain hardware, set up and remove work stations, install and configure new software (IMACD) and manage user accounts via Active DirectoryLog your approach and your solution to problems in a ticketing systemSupport "hands and eyes" / "Smart hands"Interact with external service providersAttend weekly telephone conferences with the international team (in English)Inventory control and management updated monthlyBe part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries.
We deliver exclusively for the leading companies in the IT industry.
We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.
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