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Technical Support Engineer

hace 3 meses

Madrid, Madrid, España Domino Printing Sciences A tiempo completo
¿Quieres formar parte de un gran equipo y desarrollarte con nosotros como parte de Domino?

Sobre nosotros


Domino Printing Sciences es líder mundial en el mercado de la impresión industrial que actualmente pertenece al grupo Brother Industries.

Domino está presente en más de 120 países a través de 15 operaciones de canales subsidiarios directos y una extensa red de distribuidores externos.

Domino Amjet Ibérica, S.A.U es la filial en España con sede en Madrid y Barcelona.

Nuestros clientes son algunas de las marcas más reconocidas en el sector de la salud, alimentación, bebidas e impresión comercial.

Domino ayuda a habilitar la seguridad del producto, mejorar la gestión de la cadena de suministro y proteger la marca, aunque lo que realmente marca la diferencia es el gran equipo humano de Domino, con empleados dedicados, expertos y apasionados por el trabajo bien hecho.


Función


Deberá proporcionar un servicio de primera calidad, minimizando los tiempos de respuesta y manteniendo los parámetros de Calidad definidos por el Grupo.

Tramitará piezas en garantía, realizará muestras para clientes y la gestión del showroom.

Tareas clave de Técnico Repair Center

  • Realización de diagnóstico de avería en taller.
  • Realización de presupuestos de reparación
  • Gestión del proceso de taller con interlocución con los clientes y almacén Domino.
  • Reparación y gestión de equipos en taller.
  • Registro de la actividad técnica realizada en taller en los sistemas indicados por la compañía.
  • Realización de muestras o demostraciones a clientes en taller o sala demo.
  • Mantenimiento de las instalaciones del Repair Center y sala demo.
  • Gestión de piezas en garantía con nuestras centrales
  • Cualquier tarea que se ponga de manifiesto en función de las necesidades puntuales de la Empresa.

Qué esperamos de ti

  • Que estés orientado/a a la atención al cliente.
  • Perfil técnico avanzado.
  • Que seas una persona autónoma y eficiente.
  • Con sentido de la urgencia y acostumbrado/a a trabajar por prioridades.
Educación/Training

  • Bachillerato o formación profesional técnica.
  • Imprescindible nível medio de inglés.
Experiência/Conocimiento

  • Experiência previa como técnico.
  • Valorable experiência en sector atención al cliente.
Habilidades/Competencias
- Ágil.

  • Proactivo/a
  • Don de gentes
  • Capaz de trabajar en equipo.

Cualidades personales

  • Actitud positiva
  • Trabajo en equipo
  • Sentido de la energía
  • Honestidad
  • Autónomo y responsable
  • Auto motivado
  • Organizado
  • Resiliente

Qué puedes esperar de nosotros


Como gran profesional que trabaja en Domino, puedes esperar un salario competitivo y un generoso paquete de beneficios, bonos interesantes, seguro de vida y seguro médico.

Somos una empresa de gran éxito, lo suficientemente grande como para ofrecer oportunidades de desarrollo profesional, pero lo suficientemente pequeña como para que su contribución sea fácilmente reconocida y recompensada.

Nuestra cultura se basa en nuestros valores fundamentales.

Domino es un gran lugar para trabajar y si se une a nosotros, se encontrará parte de una organización que realmente se preocupa por su gente, además de ofrecer carreras desafiantes y gratificantes.