![Boston Scientific](https://www.tiptopjob.com/images/logos/L_293143354.gif)
Customer Care Rep II
hace 1 semana
Join Our Team at Boston Scientific
Do you have a passion for innovation and making a difference in the healthcare industry? At Boston Scientific, we are all about diversity, collaboration, and high performance. We are looking for individuals who are eager to tackle challenges and grow in a supportive environment.
About the Role: If you're someone who enjoys helping patients with implanted devices, then this role is for you. As part of our team, you'll be responsible for providing top-notch service to patients and supporting our sales team.
What We Offer:
- 8-10 weeks of paid training
- Flexible hours during training
- Virtual training from the comfort of your home
Your Responsibilities:
- Assist patients with device issues
- Handle complaints and sales orders
- Support the Patient Care Field Sales Team
- Document interactions and maintain data accuracy
Requirements:
- Customer service experience
- Interest in troubleshooting
- Strong communication skills
- Ability to work 40 hours/week
- Telecommuting setup
Preferred Qualifications:
- Experience in a contact center
- Medical field support experience
- Strong problem-solving skills
- Ability to handle complex customer interactions
- Time management skills
Physical and Work Environment:
- Frequent speaking and listening
- Computer-based work
Why Join Us: Boston Scientific offers competitive compensation and benefits packages tailored to your experience and skills. We are committed to promoting diversity and creating an inclusive workplace for all employees.
Make a Difference with Boston Scientific
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