![Sdi Digital Group](https://contents.bebee.com/companies/es/sdi-digital-group/avatar-RkjZS.png)
Customer Care Officer
hace 1 semana
DOCTENA is a company dedicated to improving access to healthcare by enabling patients to book appointments online and via mobile apps.
We are the market leader in countries we operate in : Luxembourg, Belgium, Netherlands, Germany, Switzerland, and Austria.If you are looking for a fast-moving growth oriented start-up in Digital Healthcare, this is it
We are looking for a talented and entrepreneurial team members based in Luxembourg.
The role of Customer Care Officer is central to the success of this mission, as your contribution will be to help increasing the number of patients and doctors using DOCTENA.
Your responsibilities will be to : deal directly with customers either by telephone, chat or through our ticketing systemrespond promptly to customer inquirieshandle and resolve customer issuesobtain and evaluate all relevant information to handle product and service inquiriesset up new customer accounts and deliver remote training to new Doctena Pro customersreview, prepare and import patient data into Doctena Proprocess orders, forms, applications and requestsorganize workflow to meet customer timeframesdirect requests and unresolved issues to the designated resourcekeep records of customer interactions and transactions, record details of inquiries, comments, complaints and of actions takencommunicate and coordinate with internal departmentsfollow up on customer interactionsprovide feedback on the efficiency of the customer service processYour work environment : You will join a team of young passionate people dedicated to building the best online medical service offering in Europe.
The position will be fully remote with an occasional visit to the headquarters in Luxembourg.We offer a full-time contract with an attractive salary package and benefits according to your experience.
We consider working for a promising startup to being a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them.
You bring a high school diploma, a general education degree or equivalentYou have knowledge of customer service principles and practices, as well as relevant computer applicationsYou have strong communication skills verbal and writtenYou are very comfortable with working with computers and IT systemsYou love problem analysis and problem-solvingYou give attention to detail and accuracyYou like working in a team.
You find it easy to integrate a team and are able to balance autonomy vs teamwork.You are hands-on and not afraid of unknown situations.
Language skills Language skills are very important in this role. You speak and write German native, the common office language is English .
#J-18808-Ljbffr
-
Customer Care Officer
hace 1 semana
Valencia, Valencia, España Marc Foujols International A tiempo completoJob description:DOCTENA is a company dedicated to improving access to healthcare by enabling patients to book appointments online and via mobile apps.We are the market leader in countries we operate in: Luxembourg, Belgium, Netherlands, Germany, Switzerland, and Austria.If you are looking for a fast-moving growth oriented start-up in Digital Healthcare, this...
-
Customer Care Specialist
hace 1 semana
Valencia, Valencia, España Home Care Of Indiana Llc A tiempo completoCustomer Care Specialist - French market Paterna Paterna, Valencian Community, ES We are looking for motivated and eager to work people who want to join our Customer Care team for the Frenchmarket. If you are a person with enthusiasm and passion for technology, do not hesitate to apply and start your new challenge with Avantio About us Avantio, with more...
-
Especialista en Customer Care
hace 1 semana
Valencia, Valencia, España Octopus Energy A tiempo completoes una compañía eléctrica que tiene como misión liderar la revolución de las energías renovables en España y, para ello, necesitamos personas que nos ayuden a hacer realidad esta visión. Buscamos un a Especialista en Customer Care, serás ...< p>
-
Especialista en Customer Care
hace 1 mes
Valencia, Valencia, España Octopus Energy A tiempo completoes una compañía eléctrica que tiene como misión liderar la revolución de las energías renovables en España y, para ello, necesitamos personas que nos ayuden a hacer realidad esta visión. Buscamos un a Especialista en Customer Care, serás ...< p>
-
Especialista en Customer Care
hace 3 semanas
Valencia, Valencia, España Octopus Energy A tiempo completoes una compañía eléctrica que tiene como misión liderar la revolución de las energías renovables en España y, para ello, necesitamos personas que nos ayuden a hacer realidad esta visión. Buscamos un a Especialista en Customer Care, serás ...< p>
-
Customer Care
hace 1 semana
Valencia, Valencia, España Avantio A tiempo completoWe are looking for motivated and eager-to-work people who want to join our Customer Care team for the EnglishAbout us Avantio, with more than 20 years of experience, is one of the world leaders in technology solutions for holiday rentals. It is an innovative and rapidly growing sector that is displacing hotels as the preferred form of accommodation. Based in...
-
Customer Care Specialist
hace 1 semana
Valencia, Valencia, España Avantio A tiempo completoWe are looking to hire an ambitious Customer Care Specialist - French market to join our exceptional team at Avantio in Paterna, Valencia.Growing your career as a Full Time Customer Care Specialist - French market is a great opportunity to develop productive skills.If you are strong in adaptability, leadership and have the right personality for the job, then...
-
Customer Care
hace 1 semana
Valencia, Valencia, España Avantio A tiempo completoAbout us Avantio, with more than 20 years of experience, is one of the world leaders in technology solutions for holiday rentals. It is an innovative and rapidly growing sector that is displacing hotels as the preferred form of accommodation. Based in Valencia and with sales teams in the USA and Mexico, in Avantio you will discover a highly qualified team,...
-
Customer Care
hace 1 semana
Valencia, Valencia, España Avantio A tiempo completoAbout us Avantio, with more than 20 years of experience, is one of the world leaders in technology solutions for holiday rentals. It is an innovative and rapidly growing sector that is displacing hotels as the preferred form of accommodation. Based in Valencia and with sales teams in the USA, in Avantio you will discover a highly qualified team, made up of...
-
Customer Care Consultant
hace 1 semana
Valencia, Valencia, España Blu Selection - Recruitment Agency A tiempo completoCustomer Care Consultant (Dutch/Flemish Speaker) Employee Customer Service Moving to Valencia and working as a Customer Care Consultant by providing clients the best solutions. Doesn't that sound exciting?Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with...
-
Customer Care Consultant
hace 1 semana
Valencia, Valencia, España Blu Selection A tiempo completoMoving to Valencia and working as a Customer Care Consultant by providing clients the best solutions. Doesn't that sound exciting?Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international...
-
Customer Care Consultant
hace 1 semana
Valencia, Valencia, España Blu Selection A tiempo completoMoving to Valencia and working as a Customer Care Consultant by providing clients the best solutions. Doesn't that sound exciting? Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international...
-
Customer Care Specialist
hace 1 semana
Valencia, Valencia, España Home Instead 873 A tiempo completoWe are looking for motivated and eager to work people who want to join our Customer Care team for the Frenchmarket. If you are a person with enthusiasm and passion for technology, do not hesitate to apply and start your new challenge with Avantio About us Avantio, with more than 20 yearsof experience, is one of the world leaders in technology solutions for...
-
Customer Care Consultant
hace 1 semana
Valencia, Valencia, España Blu Selection A tiempo completoMaking the move to Valencia and becoming a Customer Care Consultant, offering clients top-notch solutions. Exciting, right?Settling in the world's healthiest city, with ample opportunities for personal and professional growth. Surrounded by stunning nature and sunny weather. In short, working in an international setting with a flat hierarchy.Ready to take...
-
Customer Care Consultant
hace 1 semana
Valencia, Valencia, España Blu Selection A tiempo completoMoving to Valencia and working as a Customer Care Consultant by providing clients the best solutions. Doesn't that sound exciting?Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international...
-
Customer Care Consultant
hace 1 mes
Valencia, Valencia, España Blu Selection A tiempo completoMoving to Valencia and working as a Customer Care Consultant by providing clients the best solutions. Doesn't that sound exciting?Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international...
-
Customer Care Consultant
hace 3 semanas
Valencia, Valencia, España Blu Selection A tiempo completoMoving to Valencia and working as a Customer Care Consultant by providing clients the best solutions. Doesn't that sound exciting?Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international...
-
Customer Care Consultant
hace 3 semanas
Valencia, Valencia, España Blu Selection A tiempo completoMoving to Valencia and working as a Customer Care Consultant by providing clients the best solutions. Doesn't that sound exciting?Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international...
-
Customer Care Consultant
hace 1 mes
Valencia, Valencia, España Blu Selection A tiempo completoMoving to Valencia and working as a Customer Care Consultant by providing clients the best solutions. Doesn't that sound exciting?Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international...
-
Customer Care Consultant
hace 1 día
Valencia, Valencia, España Blu Selection A tiempo completo: Moving to Valencia and working as a Customer Care Consultant by providing clients the best solutions. Doesn't that sound exciting? Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international...