Crew Accommodations Agent
hace 2 semanas
Responsibility:
The Hotel & Travel Consultant is responsible for the timely and efficient handling of inbound inquiries, to source hotel and transportation needs of our airline clients.
The Hotel & Travel Consultant will support with a variety of queries in an efficient and timely manner by taking ownership of each task assigned to by the supervisors.
In addition, the Hotel & Travel Consultant will liaise with other departments to ensure a swift and consistent resolution.Skills / Requirements:
Passionate about customer service and must have relevant work experience in either travel industry (hotels/airline/travel agency)
- Excellent mental capacity to make quick, smart, and rational decisions using common sense and positive attitude
- Effective communication skills and great listening skills
- Commitment to continuous improvements, changes and willingness to learn
- Selfmotivated and able to work both on its own and as part of a team, under Supervisor guidance
- Excellent interpersonal and client relationship skills
- Ability to work in a service desk environment
- Powerful verbal and written communication skills (English)
- Ability to handle multiple tasks, priorities under pressure and challenging interactions in a highvolume, fastpaced, and targetbased environment
- Ability to follow complex and dynamic Standard Operating Procedures (SOPs)
- Ability to manage and provide feedback to all types of individuals
- Proficient with Microsoft Office (Word, Excel, Outlook)
- Hours of Work: you will be required to work a basic 40 hours per week on a varying day and night shift rotation, as determined by the staffing and pattern of work published in the local staffing roster. This will include the requirement to work nights, weekends and public holidays according to the roster of work needed to meet the requirements of the business.
Minimum Requirements:
- High School Diploma or higher qualification is required with one years' experience of hotel/travel industry experience is necessary.
- Fluent in English and Spanish
- Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
Job Types:
Full-time, Contract
Contract length: 12 months
Pay:
Up to 23,000.00€ per year
Ability to commute/relocate:
- Viladecans: Reliably commute or planning to relocate before starting work (required)
Experience:
- Hotel: 1 year (required)
- Airline: 1 year (preferred)
- Call center: 1 year (preferred)
- Customer service: 2 years (required)
Work Location:
In person
-
Crew Control Agent
hace 2 semanas
Viladecans, Barcelona, España Vueling A tiempo completoAt Vueling, we love things to happen. We always try to go one step further and do it better. More than a job - it's a way of life.That's why we work together as a team made up of talented and passionate people, collaborating, supporting and complementing each other.We are one of Europe's leading low-cost airlines, with special relevance in the Spanish...
-
Crew Control Agent
hace 2 semanas
Viladecans, Barcelona, España Vueling A tiempo completoAt Vueling, we love things to happen. We always try to go one step further and do it better. More than a job - it's a way of life.That's why we work together as a team made up of talented and passionate people, collaborating, supporting and complementing each other.We are one of Europe's leading low-cost airlines, with special relevance in the Spanish...
-
Crew Control Agent
hace 2 semanas
Viladecans, Barcelona, España Vueling A tiempo completoAt Vueling, we love things to happen. We always try to go one step further and do it better. More than a job - it's a way of life.That's why we work together as a team made up of talented and passionate people, collaborating, supporting and complementing each other.We are one of Europe's leading low-cost airlines, with special relevance in the Spanish...
-
Crew Travel Agent
hace 2 semanas
Viladecans, Barcelona, España Vueling A tiempo completoAt Vueling, we love things to happen. We always try to go one step further and do it better. More than a job - it's a way of life.That's why we work together as a team made up of talented and passionate people, collaborating, supporting and complementing each other.We are one of Europe's leading low-cost airlines, with special relevance in the Spanish...
-
Crew Travel Agent
hace 2 semanas
Viladecans, Barcelona, España Vueling A tiempo completoWelcome to this recruitment process with VuelingLet's start by getting to know us betterAt Vueling, we love things to happen. We always do our best to go one step further and do it better. We invite our people to celebrate their unique strengths, work as a team to overcome challenges and achieve their goals for the greater good.Our team is made of great...
-
Crew Operations Control Agent
hace 2 semanas
Viladecans, Barcelona, España Vueling A tiempo completoAt Vueling, we love things to happen. We always try to go one step further and do it better. More than a job - it's a way of life.That's why we work together as a team made up of talented and passionate people, collaborating, supporting and complementing each other.We are one of Europe's leading low-cost airlines, with special relevance in the Spanish...
-
Crew Control Agent Temporary
hace 2 semanas
Viladecans, Barcelona, España Vueling A tiempo completoWelcome to this recruitment process with VuelingLet's start by getting to know us betterAt Vueling, we love things to happen. We always do our best to go one step further and do it better. We invite our people to celebrate their unique strengths, work as a team to overcome challenges and achieve their goals for the greater good.Our team is made of great...
-
Crew Operations Control Agent
hace 2 semanas
Viladecans, Barcelona, España Vueling A tiempo completoAt Vueling, we love things to happen. We always try to go one step further and do it better. More than a job - it's a way of life.That's why we work together as a team made up of talented and passionate people, collaborating, supporting and complementing each other.We are one of Europe's leading low-cost airlines, with special relevance in the Spanish...
-
Crew Accommodations Agent
hace 3 semanas
Viladecans, España FLEETCOR A tiempo completoResponsibility: The Hotel & Travel Consultant is responsible for the timely and efficient handling of inbound inquiries, to source hotel and transportation needs of our airline clients. The Hotel & Travel Consultant will support with a variety of queries in an efficient and timely manner by taking ownership of each task assigned to by the supervisors. In...
-
Crew Travel Agent
hace 4 semanas
Viladecans, España Vueling A tiempo completoAt **Vueling**, we love things to happen. We always try to go one step further and do it better. More than a job - it's a way of life. That's why we work together as a team made up of talented and passionate people, collaborating, supporting and complementing each other. We are one of Europe’s leading low-cost airlines, with special relevance in the...
-
Crew Control Agent
hace 2 semanas
Viladecans, España LEVEL A tiempo completoLEVEL is a long-haul airline based in Barcelona and part of the IAG group. The company is customer-centric and places a strong emphasis on values such as commitment, an open attitude, a constant drive for improvement, and making travel easy for their customers. With a focus on providing an exceptional customer experience, LEVEL is committed to delivering...
-
Crew Travel Agent
hace 5 días
Viladecans, España Vueling A tiempo completoWelcome to this recruitment process with Vueling! Let's start by getting to know us better! **At Vueling, we love things to happen. **We always do our best to go one step further and do it better. We invite our people to celebrate their unique strengths, work as a team to overcome challenges and achieve their goals for the greater good. Our team is made...
-
Crew Control Agent
hace 3 semanas
Viladecans, España Vueling A tiempo completoAt **Vueling**, we love things to happen. We always try to go one step further and do it better. More than a job - it's a way of life. That's why we work together as a team made up of talented and passionate people, collaborating, supporting and complementing each other. We are one of Europe’s leading low-cost airlines, with special relevance in the...
-
Crew Travel Agent
hace 3 semanas
Viladecans, España Vueling A tiempo completoAt **Vueling**, we love things to happen. We always try to go one step further and do it better. More than a job - it's a way of life. That's why we work together as a team made up of talented and passionate people, collaborating, supporting and complementing each other. We are one of Europe’s leading low-cost airlines, with special relevance in the...
-
Crew Control Agent Temporary
hace 5 días
Viladecans, España Vueling A tiempo completoWelcome to this recruitment process with Vueling! Let's start by getting to know us better! **At Vueling, we love things to happen. **We always do our best to go one step further and do it better. We invite our people to celebrate their unique strengths, work as a team to overcome challenges and achieve their goals for the greater good. Our team is made...
-
Crew Travel Agent Temporary
hace 4 semanas
Viladecans, España Vueling A tiempo completoWelcome to this recruitment process with Vueling! Let's start by getting to know us better! **At Vueling, we love things to happen. **We always do our best to go one step further and do it better. We invite our people to celebrate their unique strengths, work as a team to overcome challenges and achieve their goals for the greater good. Our team is made...
-
Crew Operations Control Agent
hace 3 semanas
Viladecans, España Vueling A tiempo completoAt **Vueling**, we love things to happen. We always try to go one step further and do it better. More than a job - it's a way of life. That's why we work together as a team made up of talented and passionate people, collaborating, supporting and complementing each other. We are one of Europe’s leading low-cost airlines, with special relevance in the...
-
Crew Operations Control Agent
hace 2 semanas
Viladecans, España Vueling A tiempo completoThis job is **only for current Vueling employees.** If you aren't working currently in Vueling, we invite you to review other open job positions here or use the option connect to receive our future job opportunities. At **Vueling**, we love things to happen. We always try to go one step further and do it better. More than a job - it's a way of...
-
Network & Customer Recovery Agent
hace 2 semanas
Viladecans, España LEVEL A tiempo completoLEVEL is a long-haul airline based in Barcelona and part of the IAG group. The company is customer-centric and places a strong emphasis on values such as commitment, an open attitude, a constant drive for improvement, and making travel easy for their customers. With a focus on providing an exceptional customer experience, LEVEL is committed to delivering...
