Crew Control Agent
hace 7 meses
At **Vueling**, we love things to happen. We always try to go one step further and do it better. More than a job - it's a way of life.
That's why we work together as a team made up of talented and passionate people, collaborating, supporting and complementing each other.
We are one of Europe’s leading low-cost airlines, with special relevance in the Spanish domestic market, as well as in France and Italy.
**Job Purpose**
Crew Controllers are part of Crew Planning department, reporting to the Head of Crew Operations, they are responsible for both Pilot and Cabin Crew resourcing on a day-to-day basis, to ensure a reliable punctual operation.
**Main Responsibilities - Tasks**
- Ensure that crew resources (both Pilot and Cabin Crew) are managed in the most efficient and cost-effective way, in compliance with documented statutory and regulatory requirements
- Handle operational incidents: aircraft rerouting, low staffing (time of sicks)
- Maintain and develop a professional standard of relations with Crew, other Line Departments, and fellow team members
- Have a working knowledge of crew agreements and roster policies
- Participate in Operations Control projects where required
- Support functions of Crew Control and provide cover where needed
- Prioritize safety and punctuality in all crew and operation decisions.
**Education**
- Relevant education will be an asset.
**Experience**
- Relevant experience will be an asset.
**Competencies**
- Working under pressure, teamwork, and lead skills.
- Teamwork and lead skills.
- Flexible, decisive and rigorous. Also, functional, and strict following procedures.
- Analytic profile with attention to details.
- High level of both English and Spanish.
- Knowledge of the tools implemented by the department.
- Basic knowledge of Crew Optimization and Crew Travel areas tasks.
**Languages**
- Fluent Spanish.
- English: B2.
**Location**
Barcelona.
**Level**
Individual Contributor 6 - ADMIN
**Unlock the power of join us**
Every single person who works with us is unique. And we want your experience of working at Vueling to be just as unique. Our employee value proposition and benefits include staff travel, discounts, flexible working model and much more Want to learn more? Click here.
**Our Culture**
We thrive on **teamwork** and **collaboration**. Joining our team means being part of a cohesive unit that works together, shares knowledge, and supports each other.
Our **positive working atmosphere** is unique to us and essential to our productivity and growth. You'll be surrounded by like-minded dynamic professionals. We are passionate about what we do**:Connecting People and Places** Learn more about our Mission, Vision & Values.
**Our Recruitment Process
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