Customer Service
hace 1 semana
Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people.
Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standard profiles, to advanced development and manufacturing for most industries.
Since 1905, Hydro has turned natural resources into valuable products for people and businesses with focus on a safe and good workplace for our 30,000 employees in more than 140 locations.
Hydro is committed to leading the way in shaping a sustainable future and in doing so, creating more viable societies by developing natural resources into products and solutions in innovative and efficient ways to industries that matter.
Como parte del servicio de atención al cliente, te responsabilizarás de hacer el seguimiento del pedido desde su ingreso en el RP hasta la llegada del producto a las instalaciones del cliente.
Funciones:
- Gestión administrativacomercial de los clientes existentes nacionales e internacionales.
- Registro en el RP de la empresa de toda la información relacionada con el cliente y sus ventas.
- Ser el canal de comunicación y nexo de unión entre el cliente (una vez cerrada la venta) y el área de producción y logística.
- Seguimiento diario de los pedidos en curso.
- Atender las necesidades del cliente, desde el cierre de la venta hasta la entrega en perfecto estado del producto; tramitación de pedido, resolución de dudas e incidencias, reclamaciones de calidad, etc.
- Trabajo con plataformas logísticas de clientes y utilización de aplicación EDI para el seguimiento programas de clientes
- FPII o superior
- Al menos 3 años de experiência en puesto de índole comercial.
- Nível C1 de inglés y Frances.
- Muy valorable tercera lengua extranjera.
- Muy valorable conocimientos y experiência de trabajo con RP
If you have any question, please contact:
(Spain
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