Global B2B Deployment Analyst

hace 2 semanas


Barcelona, Barcelona, España PepsiCo A tiempo completo

Overview:


Global B2B Deployment Analyst will lead the development and implementation of Customer Engagement & Digital Ordering Platform across several business units in Europe and APAC to optimize today and create new opportunities for the business tomorrow based on customer & shopper needs.

The current digital solution is a B2B mobile & web-based solution that was successfully developed and launched in several markets and is active for over 2 years.


Main objective of this role is to support Deployment manager to rollout the tool to European-APAC markets as well as maintain & upgrade in light of needs of customers across multiple markets.

This role will collaborate with a variety of functions within PepsiCo Global organization (Advanced Analytics, Perfect Store, IT, Commercial) as well as key stakeholders from Business Units/markets in scope.


Responsibilities:

  • Pioneer a new way to engage with customers digitally and utilize a datadriven approach
  • Support the rollout of Customer Engagement & Digital Ordering Platform across markets including all necessary improvements/adjustments to be done
  • Engage with the cross functional scrum teams including IT resources
  • For each market, facilitate the process to understand key business objectives and customer pain points
  • Own, prioritize and communicate the Product Backlog and work together with local product business owners, IT team, 3rd party vendors, agencies & global/regional teams
  • Propose and codevelop digital campaign mechanisms and activation plans,
  • Develop standard scorecards to track performance, problem solve issues, create actionable plans and find new opportunities
  • Develop a deep understanding of consumer/customer behavior data
  • Ensure value realization targets are achieved over the horizon of the implementation
  • Identify & share best practices and insights coming from each BU, other sectors and other external companies

Qualifications:

  • 3+ years proven experience and a track record in digital product management within a B2C or B2B environment (preferably retail or ecommerce)
  • 4+ years proven experience in multinational F&B organizations, working mainly in sales and projects implementation
  • High interest and good understanding of digital business models and technology advances
  • Project management ability to manage multiple projects
  • Analytical skills ability to create robust analysis over digital platform's data
  • Capaity to influence others and work with various stakeholders
  • Working with integrity as a valuable member of the virtual European digital team
  • Strong drive for results with a high degree of flexibility
  • Ability to travel (15%), i.e.
  • Good level of written & spoken English

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