Fraud Governance Manager

hace 1 semana

Boadilla del Monte, Madrid, España Santander A tiempo completo
Fraud Governance Manager - SGTO

Country:
Spain

WHAT YOU WILL BE DOING

WHY YOU SHOULD CONSIDER THIS OPPORTUNITY


The mission of the Santander Group's Technology and Operations Division is to contribute to the Group's strategy by making possible the operations of Santander's different businesses, by contributing to optimization, growth and value creation; in addition to reducing risk and improving efficiency.

Therefore, we help Santander to become the best open platform for financial services.


As part of this Division, Cybersecurity is one of the Santander Group's main priorities and a crucial element to make Santander a cyber resilient organization that can withstand, detect and rapidly react to cyberattacks, while constantly evolving and improving our defences.

The protection of systems, information and customers is a priority for the Group and a crucial component of Santander's purpose of "helping people and companies to prosper" and our goal of "offering excellent digital services for our customers".

If you share our passion for technology and are up for the challenge, come join us

WHAT YOU WILL BE DOING


As a
Fraud Governance Manager, you will be responsible for ensuring that the whole Fraud unit distributed across all geographies works as one team, under a common model, structure and timely reporting, and with proper alignment with business objectives and group strategy.

We need someone like you to help us in different fronts:

  • Develop and maintain a structured governance process, in order to anticipate, facilitate and coordinate the preparation of the agenda and contents for internal & group governance committees and forums, ensuring quality of the contents, proper level validation and on time documentation delivery.
  • Provide adequate response to external requirements and support in organization related initiatives including updated Global HC, updated Fraud organizational chart, and distribution list for communications.
  • Additionally, this role will define the formal end to end strategic process and execute the deliverables that will shape the strategic process and delivery of ondemand strategic outputs to support operational teams.
  • The role reports to Global Head of Fraud.

EXPERIENCE

  • Excellent communication skills in English written and spoken.
  • High level administrative, management and negotiating skills, and the capacity to build effective relationships with a wide range of stakeholders in a complex partnership environment.
  • Exceptional handson management style and the ability to address and resolve issues efficiently and deliver results.
  • Flexibility and ability to work both; independently and collaboratively.
  • Superior relationships management, excellent organizational skills, ability to multitask and attention to details.
  • Excellent judgment and rigorous analytical skills.

EDUCATION

  • University degree in Computer Engineering, Information Systems, Business, Administration or related field or relevant experience.
SKILLS & KNOWLEDGE

  • Governance to assist in preparation and organisation of the committees in relation to Fraud management, in liaison with relevant global teams.
  • Manages production and data quality reporting.
  • Ability to work and reach satisfactory agreements and find practical solutions for Fraud with all its stakeholders in different geographies and roles
  • Good knowledge of Internal and external fraud risk management, cyber security, IT concepts.
  • Ability to work effectively across cultures and geographies.

OTHER INFORMATION


Our team members come from very different types of companies, including banks, tech companies, trade companies, start-ups, and consulting firms.

We believe in the power of diversity in backgrounds, nationality, gender, and more.

Would you like to grow with us? Join our team

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