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It Technical Support
hace 2 semanas
- Soporte a aplicaciones.
- Conocimientos de SQL
- Conocimientos de scripting.
- Conocimientos de Linux o Unix.
- Conocimientos de ITIL (es lo que utiliza el cliente).
Lo que hará:
- Gestión y Mantenimiento de infraestructura, Servidores y Bases de Datos.
- Patching de actualizaciones de seguridad, Upgrade de versiones de Sistema Operativo y Migración de Bases de Datos de un Servidor a otro.
- Tareas de comprobación de Desastre y Recuperación de Servidores y Bases de Datos.
- Programación y gestión de trabajos programados fuera de horarios de negocio.
- Resolución de incidencias de Gestión de Usuarios, Cuentas y Cuentas Genéricas, Infraestructura y Bases de Datos.
- Gestión de Directorio Activo y de Usuarios para aplicaciones del cliente y otros portales y aplicaciones relacionados.
- Gestión, seguimiento e investigación para resolución de incidencias y solicitudes de tickets asignados al departamento de L2 Apps Support del cliente
- Soporte de Segundo Nivel a aplicaciones desarrolladas por el cliente
OFRECEMOS:
- Proyecto muy estable.
Soporte nivel
- Imprescindible inglés alto.
- Horario: todo el año, de lunes a jueves, de 09:00 a 18:00h, viernes, hasta las 15:00h (salvo si hay cosas que cerrar de la semana).
- Tienen que hacer una guardia al mes.
- Las intervenciones en fin de semana y festivos sí se pagan aparte, son 150€ el fin de semana.
- Salario: 30.000€ € brutos anuales
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