It Technical Support

hace 2 semanas


Madrid, Madrid, España Kaprestechnology A tiempo completo
Para una multinacional de Logística buscamos IT Technical Support (English Speaker)

Con experiencia en:

  • Soporte a aplicaciones.
  • Conocimientos de SQL
  • Conocimientos de scripting.
  • Conocimientos de Linux o Unix.
  • Conocimientos de ITIL (es lo que utiliza el cliente).

Lo que hará:

  • Gestión y Mantenimiento de infraestructura, Servidores y Bases de Datos.
  • Patching de actualizaciones de seguridad, Upgrade de versiones de Sistema Operativo y Migración de Bases de Datos de un Servidor a otro.
  • Tareas de comprobación de Desastre y Recuperación de Servidores y Bases de Datos.
  • Programación y gestión de trabajos programados fuera de horarios de negocio.
  • Resolución de incidencias de Gestión de Usuarios, Cuentas y Cuentas Genéricas, Infraestructura y Bases de Datos.
  • Gestión de Directorio Activo y de Usuarios para aplicaciones del cliente y otros portales y aplicaciones relacionados.
  • Gestión, seguimiento e investigación para resolución de incidencias y solicitudes de tickets asignados al departamento de L2 Apps Support del cliente
  • Soporte de Segundo Nivel a aplicaciones desarrolladas por el cliente

OFRECEMOS:

  • Proyecto muy estable.Soporte nivel Imprescindible inglés alto.3 días teletrabajo/2 días oficina (La Finca, Pozuelo). Suelen ir martes y jueves, pero son flexibles.Horario: todo el año, de lunes a jueves, de 09:00 a 18:00h, viernes, hasta las 15:00h (salvo si hay cosas que cerrar de la semana).Tienen que hacer una guardia al mes. Las guardias están incluidas en el salario, no se pagan aparte.Las intervenciones en fin de semana y festivos sí se pagan aparte, son 150€ el fin de semana. Suele ser un fin de semana al mes.
  • Salario: 30.000€ € brutos anuales#J18808Ljbffr


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